New Quality Manager

Overview

This course is designed to give quality managers the background understanding of quality management and then the skills to manage a quality system.

Who Should Attend?

If you have recently been appointed or are about to be appointed as quality manager then you will need to attend this very popular course. This course may also be suitable for anyone who is joining the quality team and will be involved in the running of the system including scheduling meetings and audits.

Course Contents

The New Quality Manager training course covers all of the key topics

What is covered:

• Definition and understanding of quality management
• Process model and documentation
• Change management
• Writing a procedure and an auditable processes
• Outsourced processes and supply chain management
• Getting the most from audits
• Complain management
• Continual improvement

Course Objectives

The New Quality Manager training course teaches all of the key concepts

What you will learn:

• The background of quality management and ISO 9001:2008
• Explanation of the role of quality manager and your place in the organisation
• Your responsibilities and how to manage them effectively
• Introduce basic tools which give you control of the system
• Invaluable advice how to progress in the role and get the most out of the job