Essential Tools for Improvement

The Essential Tools for Improvement online course is an effective and easy way to understand and learn the tools, techniques and principles of lean six sigma and business improvement.

Course Overview

The Essential Tools for Improvement collection is an online e-Learning series which offers aneffective and easy way to learn the tools, techniques and principles of lean six sigma and businessimprovement. Each tool is explained in detail and key theories are illustrated using real-lifescenarios. Available individually or as part of a collection the tools are able to guide you throughhow to deliver lean six sigma and operational excellence.

Who is it For

This course is for anyone who wants to understand the detail of the tools and techniques of business improvement. They can be used by individuals from any level of an organisation or an entire workforce. Each tool can be applied across any industry sector.

How does it Work

The Essential Tools course can be purchased as a complete collection via our training partner PMI's Learning Management System.

Can it be Customised

The Essential tools collection is fully customisable to your organisations branding and style and can also add your own learning content models and methods to make the essential tools personal.

The Modules

• How to flowchart a process(basics & advanced)
• How to construct a SIPOC
• How to calculate DPMO and Process Sigma
• How to standardise a process
• How to mistake proof a process
• How to interpret a control chart

Each module looks in-depth at a business improvement tool and lasts 15-20 minutes. The tools can be purchased as a complete collection. We can provide single-user licences or multi-person organisation licences.

Flowcharts Basic & Advanced

By learning to understand processes quickly and easily, organisations are able to achieve long term success and understand how the work works. Both flowchart modules will help users learn about the purpose and use of flowcharts, including how to construct linear flowcharts. Users will practice what they learn by creating a linear flowchart from a case study and gain instant feedback on their technique.

SIPOC's provide an overall summary of a process in addition to an initial view of the process performances. In this module, the user will learn how to construct the single page layout of the SIPOC diagram ensuring that the purpose is clear. Users are given guidance on the sections of the SIPOC and which are needed to be completed at the outset, along with the data that needs to be collected.

DPMO and Process Sigma can be used as an effective measure of performance; together the 2 measures can help not only to prioritise improvement projects but also to change mindsets of these involved in the project. In this module users learn the meaning and method of calculation "DPMO" and "Process Sigma" and how to interpret its significance to a process and wider organisational strategy.

Ensuring an existing process is carried out consistently is critical to organisational performance and success. This module will teach users how to do that through understanding the concept of standardisation. Users will learn what standardisation is and why it is needed, the four rules of standardisation, and the four step method for standardising an existing process.

In addition to standardising a process, it is also important to organisational performance that the standardised processes are mistake-proofed. This module will guide the user through the 4 types of mistake proofing including how and where the technique can be applied. Users will test their knowledge in a series of interactive exercises as well understanding the theory of mistake proofing as an effective tool in process improvement.

Understanding variation and knowing how to respond appropriately can be critical to process performance. This module teaches users the purpose and use of control charts as well as the associated rules, learning phases and how to look at, interpret and calculate control limits.