BCS-ISEB Software Asset Management Practitioner

The course will primarily benefit those already involved in the areas of SAM including IT process/ asset managers and software compliance managers.

On completion of this course delegates will be able to demonstrate their competence in, and their ability to:

· Explain the full software asset management (SAM) lifecycle including associated risks and benefits

· Perform an ISO 19770 compliant risk assessment

· Complete a successful business case for implementing SAM

· Plan an effective SAM programme including establishing KPIs and resource requirements

· Implement SAM with full use of appropriate tools, policies and procedures

· Establish and maintain control of SAM with a continuous improvement framework such as Plan-Do-Check-Act (PDCA)

· Explain software licensing management.

This qualification covers the Software Asset Management (SAM) processes as described in the SAM module within IT Infrastructure Library (ITILv3) and closely follows the ISO 19770-1:2006 Standard. The qualification also considers the interdependencies between ITIL Service Management principles in general and SAM.