Using Business Analytics, Key Performance Indicators & Dashboards Effectively

Our goal is to unlock the meaning of the numbers that circulate around an enterprise for the purpose of ultimately making better, more informed and pre-emptive decisions. We begin by explaining what business analytics are, illustrating how Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) can be identified and illustrated visually. We then discuss how metrics are created and tailored to the specific senior manager and executive needs of the end-user and how decision-making can be informed by them. This is followed by a discussion of how various applications (including iPad, Android and mobile device applications) can be employed to offer professional and timely updates to analytics in a cost-effective and reliable fashion. Course Highlights: Learn how to use business analytics such a Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for management and risk management Develop dashboards from business analytics Organize and utilize internal data for forecasting and measuring performance Create performance and KRI targets Understand dashboard software offerings
Day 1 Business Analytics: KPIs and KRIs What are Business Analytics? Driving decision-making Driving Strategy-setting Typical analytics: Key Performance Indicators (KPIs) - Profit and Loss -Cashflow and Liquidity -Growth Key Risk Indicators (KRIs) -Credit risk related KRIs -Market Risk-related KRIs -Operational Risk-related KRIs Establishing KPIs Setting targets Forecasting KPIs Establishing KRIs Setting Targets Forecasting KRIs Management and Business with KPIs and KRIs Day 2 Dashboards Management and Business with dashboards Capturing KPIs and KRIs in dashboard form What makes a dashboard effective? -Structure Timing and frequency of data -Choosing the right timeframe -Executive timeframes -Management timeframes -Board oversight timeframes Substance of the data -Statistics -Raw figures -Trends -Forecasts Review of dashboard types Day 3 Constructing Dashboards Understanding what you need without deep rocket science Basic statistics -Frequency -How often data need to tell us what is going on -Severity -When impact is important Graphs -Trends -Distributions -Basic moments -Forecasting and trendline setting Basics Identifying data sources Organizing the data collection effort -Data structured around executive functions -Data structured around reporting and board oversight structures Use of systems Collection WITHOUT systems Course Summary and Close