Technology and Knowledge Management

We are living in an ‘Information Economy.’ As economies matured and developed from agricultural to industrial and then service and knowledge-based, the demand for information increased. The Industrial Revolution increased the need for information. Manufacturing began to be carried out on a large scale in factories by organised companies. This created a need for information for internal control for managers and on company performance for investors. Today, a modern organisation must produce financial and performance information for investors and managers, regulatory information for government agencies and personnel information as well as information for many other interested bodies, but it needs information to manage and control its operations.

The information-intensive needs of managers cover many areas from individual information on specific customers to strategic information for a corporate takeover. Globalisation has increased the need for information by making the management task more complex, often requiring the co-ordination of staff and tasks in different countries.

Development of economies has seen the production of more information-intensive and knowledge-intensive products such as computer software. The assets of companies such as Microsoft may be comprised largely of the value that stock markets place on their intangible assets of information and knowledge (intellectual capital). Tom Stewart (1991) describes intellectual capital as, ‘patents, processes, management skills, technologies, information about customers and suppliers and old-fashioned experience.’ Added together this knowledge is intellectual capital.

On completion of this module you will be able to:

• Demonstrate a thorough understanding of the role of information in the business environment.
• Appreciate the need for skills and knowledge in the use of information for supporting decision-making.
• Effectively use and evaluate database systems for business decision-making.
• Develop the ability to specify suitable information systems for effective knowledge management.

Syllabus

Introduction

• Personal Learning Log
• Introduction to Technology and Knowledge Management

Information Management

• Introduction
• What is Data?
• What is Information?
• What is Knowledge?
• What is Management?
• The Link Between Information and Management
• Summary

Information Management and Information Systems

• Using Technology to Manage Information
• Benefits that ICT can offer
• Overview of Technologies for Information Management
• The Internet and Information Management
• Intranets
• Extranets
• E-commerce and Business
• Summary

Database Concepts and Use in Information Management

• Introduction to Databases
• History
• Data Protection Act
• Data Security
• Database Management System
• Metadata
• Data Mining
• Databases and Information Management
• Reviewing Databases and Information Systems
• Summary

Database Queries and Knowledge Creation

• Data Warehousing
• Semantic Web
• Software Agents

Knowledge and Enterprise

• Introduction
• What is Knowledge?
• What is Knowledge Management?
• Tacit and Explicit Knowledge
• Competitive Advantage and Knowledge
• Reasons to Manage Knowledge
• Creation of Communities of Excellence (Communities of Practice)
• Knowledge Workers
• Developing a Knowledge Management Strategy
• Approaches to Developing a KM strategy
• Conclusion

Knowledge Management and Information Systems

• Introduction
• Drivers for Knowledge Management
• Managing Knowledge and Information Management

Decision-making and Decision Support Systems

• Introduction
• Role of Information in Decision-making
• The Value of Information
• Different Kinds of Systems
• Major Types of Systems

Managing Information Systems to Support Knowledge

• Management
• Managing Knowledge Within the Organisation
• Codification
• Virtual Organisations

Qualifications

On completion of your course, you will receive the dual award:

Award 1 is issued by Stonebridge Associated Colleges: Technology and Knowledge Management Diploma

Technology and Knowledge Management Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Study Options

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

• 1. Via the traditional paper-based method.
• 2. Through the online method via ElearnUK.

If you do not have Internet access, or would prefer to study this course via the traditional paper/postal based study method, you can find more information on the course by clicking on the link below.

Stonebridge Prices

Studying by Post. If you would like to pay by instalments, we do offer an affordable interest free payment plan scheme which allows you to spread the cost of your course over a number of months. However, to use this option you will need to study for your course using the traditional paper-based method. For more information on our payment plans please visit our website at www.stonebridge.uk.com

The reason why the course fee is less if you choose to study online, is because with online study there are no costs associated with postage and printing etc. and thus we are able to offer the course at a reduced rate.

The total amount payable over the term's period, is no more than the total cash price of the course.
(APR = 0%). Written quotations are available on request.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 120 hrs.