Alternatives for SDI – Service Desk Manager (SDM)
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ISO in the Sun: PECB ISO/IEC 20000 Service Management System (SMS) Lead Implementer
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This five day course provides an overview to the structure of a Service Management System (SMS) based on ISO/IEC 20000-1:2018, and how to i…
£2,450check
- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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SDI Service Desk Manager (SDM)
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Prerequisites:It is strongly recommended that candidates have more than 3 years experience within the Service Desk environment before atten…
£1,795warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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SDI - Service Desk Analyst (SDA)
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1st line IT support, Helpdesk/Service Desk and support analysts with at least 9 months experience in an IT service and support environment.…
£1,050check
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- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL V2 Practitioner Certificate in Service Desk & Incident Management Exam
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Course Description:This is the exam for course ITIL(R) V2 Practitioner Certificate in Service Desk & Incident Management.
1 dayVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
ITIL Foundation v3 Course Training
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SUMMARY: During the course, delegates will gain knowledge of the internationally recognised best practice terminology, structure, basic con…
£720check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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SDI Service Desk Analyst (SDA)
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Prerequisites:There are no prerequisites for this course.Course Description:Excellent Service Desk support is vital to ensure a company con…
£1,075warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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ITIL Specialist - Service Desk & Incident Mgt
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Those working or preparing to work in a Service Desk function and/or within an Incident Management process whether at a technical, operatio…
£695check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL® 4 Specialist: Monitor, Support and Fulfil - Including Exam [ITIL4P-MSF]
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OVERVIEW This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4’s…
£2,045check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL ® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included)
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ITIL® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included) ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of …
E-Learning£795check
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Service Desk Professional
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Course Description:Effective customer service skills are becoming increasingly important in a Service Desk environment. This course enables…
2 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Help desk skills
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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
£795warning
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Ecotour Management BTR101
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Become skilled in managing ecotourism activities! Ecotourism has emerged out of a growing interest in outdoor adventure activities - from m…
Distance learning£241.67warning
Provider rating: star 8.9 Academy for Distance Learning has an average rating of 8.9 (out of 2 reviews)- VAT: excluding VAT
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Help Desk Basic Troubleshooting for IBM Lotus Domino 8
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Prerequisites:The prerequisite for this course is the IBM elearning course entitled Help Desk Fundamentals for IBM Lotus Domino 8, or equiv…
£830warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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ServiceNow Field Service Management (FSM) Implementation [SNFSMI]
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OVERVIEW ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management…
£1,540check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Receptionist Skills
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Receptionists and telephonists are vitally important to a business as you only have one chance to create a good first impression. Course …
£34,900warning
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- Extra info: ex VAT