Alternatives for SDI – Service Desk Analyst (SDA)
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ISTQB Advanced Technical Test Analyst
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The Certificate for Technical Test Analysts is based on the ISTQB Advanced level syllabus. It extends the knowledge gained in the ISEB/ISTQ…
£850check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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ISTQB Advanced Test Analyst
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The Certificate for Test Analysts is based on the ISTQB Advanced level syllabus. It extends the knowledge gained in the ISEB/ISTQB Foundati…
£999check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Microsoft ProClarity Analyst and Administrator
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Seven reasons why you should sit your ProClarity course with Firebrand Training You'll be ProClarity certified in just 3 days. With us, you…
groupUp to 14 people can participate in this course. Max: 14Vocational
Provider rating: star 5 Firebrand Training has an average rating of 5 (out of 2 reviews)check_box_outline_blank
Clarity Audits - Common Problems & QAD Feedback
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Course aims and objectives The course will review current issues in using the clarity auditing standards. The course will be based on feedb…
£11,600warning
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: (Excl VAT)
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SDI Service Desk Analyst (SDA)
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Prerequisites:There are no prerequisites for this course.Course Description:Excellent Service Desk support is vital to ensure a company con…
£1,075warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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SDI - Service Desk Analyst (SDA)
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1st line IT support, Helpdesk/Service Desk and support analysts with at least 9 months experience in an IT service and support environment.…
£1,050check
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- Price completeness: This price is complete, there are no hidden additional costs.
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SDI Service Desk Manager (SDM)
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Prerequisites:It is strongly recommended that candidates have more than 3 years experience within the Service Desk environment before atten…
£1,795warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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ITIL Foundation v3 Course Training
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SUMMARY: During the course, delegates will gain knowledge of the internationally recognised best practice terminology, structure, basic con…
£720check
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- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL ® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included)
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ITIL® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included) ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of …
E-Learning£795check
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Help Desk Basic Troubleshooting for IBM Lotus Domino 8
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Prerequisites:The prerequisite for this course is the IBM elearning course entitled Help Desk Fundamentals for IBM Lotus Domino 8, or equiv…
£830warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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ITIL Specialist - Service Desk & Incident Mgt
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Those working or preparing to work in a Service Desk function and/or within an Incident Management process whether at a technical, operatio…
£695check
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Help desk skills
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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
£795warning
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- Price completeness: There could be additional costs like study material or lunch costs.
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Service Desk Professional
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Course Description:Effective customer service skills are becoming increasingly important in a Service Desk environment. This course enables…
2 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
City & Guilds Level 2 Certificate in Customer Service
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This Level 2 aims to develop the learners knowledge and understanding of the principles of effective customer service. It will help develop…
£145.83check
Provider rating: star 8 Northern Regional College has an average rating of 8 (out of 1 reviews)- VAT: excluding VAT
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ITIL V2 Practitioner Certificate in Service Desk & Incident Management Exam
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Course Description:This is the exam for course ITIL(R) V2 Practitioner Certificate in Service Desk & Incident Management.
1 dayVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)