Communicating in a Technical Environment

Overview

In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

The specialised content of this course will allow you to return to work with a set of tools that can be applied immediately and effectively to noticeably improve your communication style.

Who will the course benefit?

This course is specifically designed for professionals from technical backgrounds.

By the end of the course you will be able to:

• understand the importance of effective communication and your role in generating clear communications
• understand the factors which impact communication
• appreciate the difference between formal and informal communication
• choose the right medium of communication for the right audience
• employ the differences in personal perspectives and the tactics to bring people together
• use transparent communication to establish trust with your colleagues and clients
• get to win-win by employing collaborative communication instead of competitive
• explore your own personal approach to communication through the use of a profiling tool.

Course Outline

• Exploring your own personal approach to communication through the use of a profiling tool.
• Helping your clients understand their requirement.
• The communication loop.
• Communicating with different audiences, efficiently and effectively.
• Exploring the factors which impact communication.
• Communicating more effectively within a group.
• Creating communication strategies to engage with your key stakeholders.