CompTIA A+

Course Description:

CompTIA A+ 2019 is the foundation of your IT career

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.

• Candidates are better prepared to troubleshoot and problem solve.
• Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security.
• A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

CompTIA is constantly reviewing and updating the items on their certification exams with major revisions every three years. The CompTIA A+ Core Series is the latest version with expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures.

Course Content:

The course covers the following content:

• Demonstrate baseline security skills for IT support professionals
• Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
• Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
• Support basic IT infrastructure and networking
• Configure and support PC, mobile and IoT device hardware
• Implement basic data backup and recovery methods and apply data storage and management best practices