Office Manager Diploma

Level
Total time

Office Manager Diploma

Souters Training
Logo Souters Training

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Starting dates and places

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Description

To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.

Course Format

Classroom format 5 day course with experienced tutors who deliver a format that combines elements of the discussion of theory, highly interactive sessions and work related practical exercises.

This course is then followed by a 3 month period of Microsoft Office Training, in three Microsoft Office Programmes. This is a vital for any Administrator or Office Manager. You can complete this training in house, at our centre, or online at your convenience on flexi-hours.

Course Content

The first three days consist of more technical aspects of Of…

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Didn't find what you were looking for? See also: Office Management, Business Administration, Project Management, Planning, and Personal Assistant (PA).

To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.

Course Format

Classroom format 5 day course with experienced tutors who deliver a format that combines elements of the discussion of theory, highly interactive sessions and work related practical exercises.

This course is then followed by a 3 month period of Microsoft Office Training, in three Microsoft Office Programmes. This is a vital for any Administrator or Office Manager. You can complete this training in house, at our centre, or online at your convenience on flexi-hours.

Course Content

The first three days consist of more technical aspects of Office Manager tasks:

  • The procedural concepts within organisation
  • Delivering of Business communication including business letters, business emails, other forms and faxes etc
  • Explanation of organisational charts
  • Exercises in relation to Health and Safety in an office
  • Compliance with regulations
  • Understanding the importance equal opportunity and diversity
  • Client care
  • Staff codes or practice or HR handbooks.
  • Understanding software, hardware and communications equipment from IT perspective.
  • How to teamwork
  • Understanding budgets and other objectives
  • Explanation of management styles
  • Filing and maintenance of records
  • How to control time management

From Day 3 the focus is more managerial

  • Explain the role the office manager
  • Introduction to management theory and its practical application
  • How to teamwork and work with colleagues
  • Coaching staff to improved output. How to measure office work from others and your staff
  • Allocation of resources in office.
  • Setting objectives and wider targets
  • Managing stress
  • High level project planning
  • Effective delegation
  • Collating feedback for objectives and appraisals
  • Effective conflict and relationship management
  • Developing the ability to problem solve
  • Systematic decision making
  • Handling issues and developing the ability to solve them.

Microsoft Office IT Training

  • Train up to proficient in 3 programs

Dates and Duration

5 day course from Monday to Friday. The course runs from 10:00 - 17:00. There is an assessment to close the last day. Then up to 3 months flexi training on Microsoft Office.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.