Office Manager Diploma
Starting dates and places
Description
To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.
Course Format
Classroom format 5 day course with experienced tutors who deliver a format that combines elements of the discussion of theory, highly interactive sessions and work related practical exercises.
This course is then followed by a 3 month period of Microsoft Office Training, in three Microsoft Office Programmes. This is a vital for any Administrator or Office Manager. You can complete this training in house, at our centre, or online at your convenience on flexi-hours.
Course Content
The first three days consist of more technical aspects of Of…
Frequently asked questions
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To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.
Course Format
Classroom format 5 day course with experienced tutors who deliver a format that combines elements of the discussion of theory, highly interactive sessions and work related practical exercises.
This course is then followed by a 3 month period of Microsoft Office Training, in three Microsoft Office Programmes. This is a vital for any Administrator or Office Manager. You can complete this training in house, at our centre, or online at your convenience on flexi-hours.
Course Content
The first three days consist of more technical aspects of Office Manager tasks:
- The procedural concepts within organisation
- Delivering of Business communication including business letters, business emails, other forms and faxes etc
- Explanation of organisational charts
- Exercises in relation to Health and Safety in an office
- Compliance with regulations
- Understanding the importance equal opportunity and diversity
- Client care
- Staff codes or practice or HR handbooks.
- Understanding software, hardware and communications equipment from IT perspective.
- How to teamwork
- Understanding budgets and other objectives
- Explanation of management styles
- Filing and maintenance of records
- How to control time management
From Day 3 the focus is more managerial
- Explain the role the office manager
- Introduction to management theory and its practical application
- How to teamwork and work with colleagues
- Coaching staff to improved output. How to measure office work from others and your staff
- Allocation of resources in office.
- Setting objectives and wider targets
- Managing stress
- High level project planning
- Effective delegation
- Collating feedback for objectives and appraisals
- Effective conflict and relationship management
- Developing the ability to problem solve
- Systematic decision making
- Handling issues and developing the ability to solve them.
Microsoft Office IT Training
- Train up to proficient in 3 programs
Dates and Duration
5 day course from Monday to Friday. The course runs from 10:00 - 17:00. There is an assessment to close the last day. Then up to 3 months flexi training on Microsoft Office.
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