Call Center - The Essential Guide
Unfortunately Simpliv LLC's trainings are no longer available on Springest
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Sales and Marketing (Videos): Sales Skills for Call Centers
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Customers never see or meet the person they call when making a transaction by telephone. Because of this, the role of a call center profess…
Distance learning£55warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Administering Cisco Contact Center Enterprise [CCEA]
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OVERVIEW The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between co…
£3,295check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Understanding Cisco Contact Center Enterprise Foundations [CCEF]
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OVERVIEW The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact C…
£895check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Administering Advanced Cisco Contact Center Enterprise [CCEAA]
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OVERVIEW The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks…
£2,495check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Telephone Techniques for Service Excellence
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Course overview Who is it for? A highly practical course for any frontline staff wanting to improve their telephone communication skills us…
£550check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Reporting Cisco Contact Center Enterprise [CCER]
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OVERVIEW The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (C…
£1,695check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Answering The Telephone
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Turning good morning into good business1 Day - Non Residential Callers judge the professionalism of your organisation from their first cont…
£545check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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CUCCXD: Unified Contact Center Express and Unified IP IVR Deployment
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Prerequisites:Internetworking Fundamentals Basic IP Telephony Concepts Cisco CallManager Deployment Cisco IP Phones, Softphones Contact Cen…
£1,995warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Implementing Cisco Contact Center Enterprise [CCEI]
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OVERVIEW The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Conta…
£2,495check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Contact Center Enterprise Fundamentals and Administration [CCEFA]
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OVERVIEW This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your…
£3,295check
Provider rating: star 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.