{"html":{".container--page":"\u003cdiv class=\"container container--page container--subject with-content-background\"\u003e\u003csection class=\"content content--medium aligned-right\"\u003e\u003cdiv class=\"filter-overlay\"\u003e\u003cdiv class=\"filter-overlay__loader\"\u003e\u003cdiv class=\"filter-overlay__icon\"\u003e\u003cdiv class=\"icon__circle icon-event_available\"\u003e\u003ci class=\"ma-event_available material-icons icon--medium\"\u003eevent_available\u003c/i\u003e\u003c/div\u003e\u003c/div\u003e\u003csvg class=\"circular\" viewBox=\"25 25 50 50\"\u003e\u003ccircle class=\"path\" cx=\"50\" cy=\"50\" fill=\"none\" r=\"20\" stroke-miterlimit=\"10\" stroke-width=\"2\"\u003e\u003c/circle\u003e\u003c/svg\u003e\u003c/div\u003e\u003cdiv class=\"filter-overlay__usp\"\u003e\u003ch3\u003eDirectly bookable\u003c/h3\u003e\u003cp\u003eReady to learn? Directly book courses!\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"ajax-wrapper\"\u003e\u003ch1 class=\"subject__title\"\u003e17 Customer Service / Care Training Courses\u003c/h1\u003e\u003cp class=\"subject__alternatives show-from-tablet\"\u003eSee also: \u003ca title=\"117 Public speaking \u0026amp; presentation Training Courses\" rel=\"nofollow\" href=\"/communication/speaking/more-than-10-participants\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"85 Customer complaint handling Training Courses\" rel=\"nofollow\" href=\"/communication/complaint-handling/more-than-10-participants\"\u003eCustomer complaint handling\u003c/a\u003e, \u003ca title=\"230 Building / Construction Training Courses\" rel=\"nofollow\" href=\"/construction-property/building-construction/more-than-10-participants\"\u003eBuilding / Construction\u003c/a\u003e, \u003ca title=\"288 Planning Training Courses\" rel=\"nofollow\" href=\"/project-management/planning/more-than-10-participants\"\u003ePlanning\u003c/a\u003e, and \u003ca title=\"500 Palliative Care Training Courses\" rel=\"nofollow\" href=\"/health/palliative-care/more-than-10-participants\"\u003ePalliative Care\u003c/a\u003e.\u003c/p\u003e\u003cp class=\"subject__alternatives show-on-mobile\"\u003eSee also: \u003ca title=\"117 Public speaking \u0026amp; presentation Training Courses\" rel=\"nofollow\" href=\"/communication/speaking/more-than-10-participants\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"85 Customer complaint handling Training Courses\" rel=\"nofollow\" href=\"/communication/complaint-handling/more-than-10-participants\"\u003eCustomer complaint handling\u003c/a\u003e, and \u003ca title=\"230 Building / Construction Training Courses\" rel=\"nofollow\" href=\"/construction-property/building-construction/more-than-10-participants\"\u003eBuilding / Construction\u003c/a\u003e.\u003c/p\u003e\u003csection class=\"panel\"\u003e\u003cdiv class=\"result-options--mobile mobile-filter\"\u003e\u003cdiv class=\"mobile-filter__actions\"\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-tune material-icons icon--normal\"\u003etune\u003c/i\u003e 1 active filter\u003c/a\u003e\u003ca class=\"toggle-mobile-sorting mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-reorder material-icons icon--normal\"\u003ereorder\u003c/i\u003e Sorting\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"mobile-filter__active-filters\"\u003e\u003cspan class=\"label--filter\"\u003eMore than 10 participants\u003c/span\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__edit\" href=\"#\"\u003eChange filters\u003ci class=\"ma-keyboard_arrow_right material-icons \"\u003ekeyboard_arrow_right\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"subject-messsages\"\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--top\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003cdiv class=\"sorting aligned-right\"\u003e\u003cdiv class=\"sorting__header\"\u003eChange sorting\u003ca class=\"sorting__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"sorting__content\"\u003e\u003cspan class=\"sorting__label\"\u003eSort overview\u003c/span\u003e\u003cul class=\"sorting__list\"\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link is-active\" data-url=\"/sales/customer-service/more-than-10-participants\" data-link-type=\"sort\" href=\"#\"\u003eRelevance and reviews\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/more-than-10-participants/price-high-low\" data-link-type=\"sort\" href=\"#\"\u003ePrice (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/more-than-10-participants/price-low-high\" data-link-type=\"sort\" href=\"#\"\u003ePrice (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/more-than-10-participants/duration-high-low\" data-link-type=\"sort\" href=\"#\"\u003eDuration (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/more-than-10-participants/duration-low-high\" data-link-type=\"sort\" href=\"#\"\u003eDuration (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-list\"\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1091117\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1091117\" id=\"training-1091117\" value=\"1091117\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Dynamics 365 for customer engagement for customer service | MB-230 | MB230\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230\"\u003eDynamics 365 for customer engagement for customer service | MB-230 | MB230\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo DutchTrain\" title=\"Logo DutchTrain\" src=\"https://static-1.springest.com/uploads/institute/logo/13223/thumb_dutchtrain-ea01eddc84413f105d34a27d89a5af8a.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--positive icon--align-top'\u003ecomputer\u003c/i\u003e\u003cspan\u003eOnline: Monday 13 May 2024 and 2 other dates\u003c/span\u003e\u003c/div\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eAt location: Monday 13 May 2024 in Nieuwegein - Engels and 1 other date\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£2,095\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003e\u0026quot;Excl. Examen \u0026amp;amp; BTW\u0026quot;\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e4 days\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e7.6 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eDutchTrain has an average rating of \u003cstrong\u003e7.6\u003c/strong\u003e (out of \u003cstrong\u003e57\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo DutchTrain\" title=\"Logo DutchTrain\" src=\"https://static-1.springest.com/uploads/institute/logo/13223/thumb_dutchtrain-ea01eddc84413f105d34a27d89a5af8a.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230/information-request\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230/information-request/information-request\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e trainings.training. Info request\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103660\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103660\" id=\"training-103660\" value=\"103660\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Building a Customer Service Strategy\" href=\"/capita/building-a-customer-service-strategy\"\u003eBuilding a Customer Service Strategy\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eAn organisation\u0026#39;s success is dependent upon the quality of service delivered to its customers. In today\u0026#39;s market this means providing an ex…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£520\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eVAT\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-91205\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-91205\" id=\"training-91205\" value=\"91205\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Service Skills\" href=\"/results-driven-training/customer-service-skills\"\u003eCustomer Service Skills\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDo you want more new business? Do you want to retain more business? If so, this workshop is for you! Overview: Customer Service - fulfillin…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£995\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-98268\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-98268\" id=\"training-98268\" value=\"98268\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Level 2 NVQ - Customer Service\" href=\"/business-impact-uk-ltd/nvq-certificate-in-customer-service-level-2\"\u003eLevel 2 NVQ - Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eProgramme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£1\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eThere maybe funding available for this programme. Please contact us directly for details.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e210 days\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e2 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eBusiness Impact UK Ltd has an average rating of \u003cstrong\u003e2\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-88042\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-88042\" id=\"training-88042\" value=\"88042\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Care\" href=\"/northgate-arinso/customer-care\"\u003eCustomer Care\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Northgate Arinso\" title=\"Logo Northgate Arinso\" src=\"https://static-2.springest.com/uploads/institute/logo/10153/thumb_northgate-arinso.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCourse Description Being able to provide a great customer care service can be the difference between gaining and keeping a customer and los…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Northgate Arinso\" title=\"Logo Northgate Arinso\" src=\"https://static-2.springest.com/uploads/institute/logo/10153/thumb_northgate-arinso.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103691\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103691\" id=\"training-103691\" value=\"103691\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Delivering Customer Service Excellence\" href=\"/capita/delivering-customer-service-excellence\"\u003eDelivering Customer Service Excellence\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIn the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£520\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eVAT\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-388189\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-388189\" id=\"training-388189\" value=\"388189\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__thumb\"\u003e\u003ca class=\" track\" data-tracking-events=\"[]\" href=\"/reception-academy/customer-service-excellence-gain-5-star-hotel-service-skills-1-day-course#product-images\"\u003e\u003cimg class=\"product-image__item\" src=\"https://static-2.springest.com/uploads/product_image/image/308769/thumbnail-CS_1900_x1000.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course\" href=\"/reception-academy/customer-service-excellence-gain-5-star-hotel-service-skills-1-day-course\"\u003eCustomer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Reception Academy\" title=\"Logo Reception Academy\" src=\"https://static-2.springest.com/uploads/institute/logo/9302/thumb_reception-academy-983833cb6a1e3924dacbb6304fd79630.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eLondon\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cdiv class=\"product-item__thumb--mobile\"\u003e\u003ca class=\" track\" data-tracking-events=\"[]\" href=\"/reception-academy/customer-service-excellence-gain-5-star-hotel-service-skills-1-day-course#product-images\"\u003e\u003cimg class=\"product-image__item\" src=\"https://static-2.springest.com/uploads/product_image/image/308769/thumbnail-CS_1900_x1000.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\u003cp\u003eWould you like to learn how to stand out by providing exceptional Customer Service? Being more customer-focused is a significant advantage …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£111.75\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eAdvanced Purchase Rate Take advantage of our Advance Purchase Rate and benefit from a 10% discount. Book any classroom course at least 4 weeks before the course is due to start and automatically receive a 10% discount on check out.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e9.8 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eReception Academy has an average rating of \u003cstrong\u003e9.8\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Reception Academy\" title=\"Logo Reception Academy\" src=\"https://static-2.springest.com/uploads/institute/logo/9302/thumb_reception-academy-983833cb6a1e3924dacbb6304fd79630.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-91206\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-91206\" id=\"training-91206\" value=\"91206\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Service \u0026amp; Telephone Skills\" href=\"/results-driven-training/customer-service-telephone-skills\"\u003eCustomer Service \u0026amp; Telephone Skills\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eSuccessful communication by telephone is the key to business success. We have run this programme with some of the biggest companies in the …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£995\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-91155\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-91155\" id=\"training-91155\" value=\"91155\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Care Excellence for Finance Staff\" href=\"/results-driven-training/customer-care-excellence-for-finance-staff\"\u003eCustomer Care Excellence for Finance Staff\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eFinance staff will achieve a greater understanding of the customers needs and how they rate customer excellence. They will also understand …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£995\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Results Driven Group\" title=\"Logo Results Driven Group\" src=\"https://static-1.springest.com/uploads/institute/logo/9220/thumb_results-driven-training.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-97830\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-97830\" id=\"training-97830\" value=\"97830\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Intermediate Apprenticeship in Customer Service\" href=\"/business-impact-uk-ltd/customer-service-apprenticeship\"\u003eIntermediate Apprenticeship in Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eThis is a 12 month programme and all elements must be completed in order to achieve an Apprenticeship in Customer Service. This Apprentices…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£1\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eCost: 100% Funded 16-18, 19% Funded 19+\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 100 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 100\u003c/span\u003e\u003cspan class=\"duration\"\u003e12 months\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational:\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e2 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eBusiness Impact UK Ltd has an average rating of \u003cstrong\u003e2\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-98130\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-98130\" id=\"training-98130\" value=\"98130\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Advanced Apprenticeship in Customer Service\" href=\"/business-impact-uk-ltd/customer-service-advanced-apprenticeship\"\u003eAdvanced Apprenticeship in Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eThis is an 18 month programme and all elements must be completed in order to achieve an Apprenticeship in Customer Service. This Apprentice…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£1\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003e100% Funded 16-18, Co Funded 19+\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 100 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 100\u003c/span\u003e\u003cspan class=\"duration\"\u003e18 months\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e2 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eBusiness Impact UK Ltd has an average rating of \u003cstrong\u003e2\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Business Impact UK Ltd\" title=\"Logo Business Impact UK Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8293/thumb_business-impact-uk-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-180728\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-180728\" id=\"training-180728\" value=\"180728\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Mastery in Customer Service Excellence\" href=\"/opt2xl/mastery-in-customer-service-excellence\"\u003eMastery in Customer Service Excellence\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo OPT2XL\" title=\"Logo OPT2XL\" src=\"https://static-3.springest.com/uploads/institute/logo/11604/thumb_opt2xl-b0a89a31f275f8a6b2d52eddd48798ee.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eBirmingham\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCome and join us for this 2 day course in developing a mastery and excellence in customer service for your organisation. Customers are the …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£379\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e2 days\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo OPT2XL\" title=\"Logo OPT2XL\" src=\"https://static-3.springest.com/uploads/institute/logo/11604/thumb_opt2xl-b0a89a31f275f8a6b2d52eddd48798ee.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103736\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103736\" id=\"training-103736\" value=\"103736\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Managing Exceptional Customer Service\" href=\"/capita/managing-exceptional-customer-service\"\u003eManaging Exceptional Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eThis course provides the tools and techniques needed to ensure you maintain excellent relationships with your customers, ensruing that they…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£520\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eVAT\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Capita Learning \u0026amp; Development\" title=\"Logo Capita Learning \u0026amp; Development\" src=\"https://static-4.springest.com/uploads/institute/logo/8147/thumb_capita-dd53face79b27d9ed0fc6d2770303c0d.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-789471\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-789471\" id=\"training-789471\" value=\"789471\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Microsoft Dynamics 365 Customer Service [M-MB230]\" href=\"/global-knowledge/dynamics-365-for-customer-engagement-for-customer-service-m-mb230\"\u003eMicrosoft Dynamics 365 Customer Service [M-MB230]\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Network Training Ltd.\" title=\"Logo Global Knowledge Network Training Ltd.\" src=\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eAt location: Monday 13 May 2024 in (Virtual Training Centre) and 1 other date\u003c/span\u003e\u003c/div\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--positive icon--align-top'\u003ecomputer\u003c/i\u003e\u003cspan\u003eOnline: Tuesday 06 August 2024 and 1 other date\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eOVERVIEW Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£2,295\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 16 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 16\u003c/span\u003e\u003cspan class=\"duration\"\u003e4 days\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e7.5 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eGlobal Knowledge Network Training Ltd. has an average rating of \u003cstrong\u003e7.5\u003c/strong\u003e (out of \u003cstrong\u003e2\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Network Training Ltd.\" title=\"Logo Global Knowledge Network Training Ltd.\" src=\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-891294\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-891294\" id=\"training-891294\" value=\"891294\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: ServiceNow Customer Service Management (CSM) Fundamentals [SNCSMF]\" href=\"/global-knowledge/servicenow-customer-service-management-csm-fundamentals-sncsmf\"\u003eServiceNow Customer Service Management (CSM) Fundamentals [SNCSMF]\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Network Training Ltd.\" title=\"Logo Global Knowledge Network Training Ltd.\" src=\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eWednesday 17 April 2024 in Virtual Training Centre\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eOVERVIEW Learn the basics of Customer Service Management (CSM) on the ServiceNow platform. In this 2-day interactive course attendees maste…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£1,950\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 16 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 16\u003c/span\u003e\u003cspan class=\"duration\"\u003e3 days\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e7.5 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eGlobal Knowledge Network Training Ltd. has an average rating of \u003cstrong\u003e7.5\u003c/strong\u003e (out of \u003cstrong\u003e2\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Network Training Ltd.\" title=\"Logo Global Knowledge Network Training Ltd.\" src=\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--bottom\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003cdiv class=\"pagination\"\u003e\u003cul class=\"pagination__list\"\u003e\u003cli class=\"pagination__item\"\u003e\u003cspan class=\"pagination__current-page\"\u003e1\u003cspan class=\"pagination__max-pages\"\u003e of 2\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 2\" href=\"/sales/customer-service/more-than-10-participants/2\"\u003e2\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item--next\"\u003e\u003ca title=\"Next\" data-link-type=\"pagination\" class=\"pagination__button button--link\" rel=\"next\" href=\"/sales/customer-service/more-than-10-participants/2\"\u003eNext \u003ci class=\"ma-chevron_right material-icons icon--small\"\u003echevron_right\u003c/i\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cscript type=\"application/ld+json\"\u003e{\"@context\":\"https://schema.org\",\"@graph\": [{\"@type\":\"EducationEvent\",\"name\":\"Dynamics 365 for customer engagement for customer service | MB-230 | MB230\",\"image\":\"https://static-1.springest.com/uploads/institute/logo/13223/thumb_dutchtrain-ea01eddc84413f105d34a27d89a5af8a.png\",\"description\":\"Dynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. 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Using tools such as automatic case creation and queue management frees u\\u0026amp;hellip;\",\"startDate\":\"2024-05-13\",\"eventAttendanceMode\":\"OfflineEventAttendanceMode\",\"eventStatus\":\"https://schema.org/EventScheduled\",\"location\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"(Virtual Training Centre)\"},\"geo\":{\"@type\":\"GeoCoordinates\",\"latitude\":\"35.1458\",\"longitude\":\"-79.02634\"}},\"offers\":{\"@type\":\"Offer\",\"availability\":\"https://schema.org/InStock\",\"url\":\"https://www.springest.co.uk/global-knowledge/dynamics-365-for-customer-engagement-for-customer-service-m-mb230\",\"price\":\"2295.0\",\"priceCurrency\":\"GBP\",\"validFrom\":\"2023-10-12\"},\"performer\":{\"@type\":\"EducationalOrganization\",\"@id\":\"https://www.springest.co.uk/global-knowledge#EducationalOrganization\",\"url\":\"https://www.springest.co.uk/global-knowledge\",\"name\":\"Global Knowledge Network Training Ltd.\",\"logo\":\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\"}},{\"@type\":\"EducationEvent\",\"name\":\"ServiceNow Customer Service Management (CSM) Fundamentals [SNCSMF]\",\"image\":\"https://static-4.springest.com/uploads/institute/logo/9230/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\",\"description\":\"OVERVIEW Learn the basics of Customer Service Management (CSM) on the ServiceNow platform. 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17\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/classroom/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eClassroom\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e17\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Online classroom - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/online-classroom/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eOnline classroom\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--starting_dates\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eStart Date\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"has starting date - 4\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/has-starting-date\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ehas starting date\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"April 2024 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/april-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eApril 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"May 2024 - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/may-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMay 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"June 2024 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/june-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eJune 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"August 2024 - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/august-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eAugust 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"September 2024 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/september-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSeptember 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"November 2024 - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/november-2024\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNovember 2024\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"February 2025 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/february-2025\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eFebruary 2025\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"March 2025 and later - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/march-2025\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMarch 2025 and later\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--starting_dates\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--duration_days\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eDuration\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Max. 1 day - 9\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/1-day/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMax. 1 day\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e9\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"2 to 3 days - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/2-3-days/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e2 to 3 days\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"4 to 10 days - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/4-10-days/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e4 to 10 days\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"10 days to 1 year - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/10-365-days/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e10 days to 1 year\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"1 year and longer - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/365-days-and-longer/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e1 year and longer\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--duration_days\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--moments\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eTime of day\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Saturday - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/saturday\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSaturday\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Sunday - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/more-than-10-participants/sunday\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSunday\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--max_participants\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eMaximal number of participants\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"6 to 10 participants - 8\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/6-to-10-participants/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e6 to 10 participants\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e8\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-active\"\u003e\u003ca title=\"More than 10 participants - 17\" data-link-type=\"filter-remove\" class=\"filter__link\" href=\"/sales/customer-service\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon is-checked\"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMore than 10 participants\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e17\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--language\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eLanguage\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"English - 4\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/en/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEnglish\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Dutch; Flemish - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/nl/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDutch; Flemish\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--institutes\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eProvider\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Capita Learning \u0026amp; Development - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/capita/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCapita Learning \u0026amp; Development\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Business Impact UK Ltd - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/business-impact-uk-ltd/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBusiness Impact UK Ltd\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Results Driven Group - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/results-driven-training/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eResults Driven Group\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Global Knowledge Network Training Ltd. - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/global-knowledge/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGlobal Knowledge Network Training Ltd.\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Feedback Training \u0026amp; Consulting - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/feedback-training-consulting/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eFeedback Training \u0026amp; Consulting\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Reception Academy - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/reception-academy/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eReception Academy\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Northgate Arinso - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/northgate-arinso/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNorthgate Arinso\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"OPT2XL - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/opt2xl/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eOPT2XL\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"DutchTrain - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/sales/customer-service/dutchtrain/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDutchTrain\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--institutes\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section usp-box\"\u003e\u003ch3\u003eLearn more? It starts at Springest.co.uk\u003c/h3\u003e\u003cul class=\"usp-list--colored usp-list--default\"\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"school\"\u003e\u003ch4 class=\"usp-list__title\"\u003eAll ways of learning\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 32,000 training programmes and courses.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"phone\"\u003e\u003ch4 class=\"usp-list__title\"\u003eHelp with searching and enrolling\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eAsk your question, use our \u003ca href='https://helpdesk.springest.com'\u003ecustomer service\u003c/a\u003e or call one of our learning advisors.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"thumb_up\"\u003e\u003ch4 class=\"usp-list__title\"\u003eFree information requests\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eCompare and discuss with your colleagues, you're getting instant access to the PDF brochure.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"star\"\u003e\u003ch4 class=\"usp-list__title\"\u003eReviews and participants\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 7,000 independent reviews help you choose the best provider.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"business\"\u003e\u003ch4 class=\"usp-list__title\"\u003eAlso for your organisation\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eVolume discount, in-company training, social learning with your colleagues and always real time insights.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"event_available\"\u003e\u003ch4 class=\"usp-list__title\"\u003eBook a course\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eReady to learn? Directly book a course, cancellation is always free of charge!\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/section\u003e\u003csection class=\"aside__section sidebar-box\" id=\"sidebar-block-three\"\u003e\u003ch2\u003eDo you have a question? \u003c/h2\u003e\r\n\u003cp\u003e\u003ca href=\"http://www.springest.co.uk/qa\"\u003ePost it here: get professional advice!\u003c/a\u003e\u003c/p\u003e\u003c/section\u003e\u003csection class=\"aside__section q-and-a-box\"\u003e\u003cdiv class=\"panel with-border with-background--white\"\u003e\u003cdiv class=\"panel__content\"\u003e\u003cdiv class=\"with-border--bottom\"\u003e\u003ch3 class=\"panel__content-title\"\u003e\u003cspan\u003e0\u003c/span\u003e question about Sales\u003c/h3\u003e\u003c/div\u003e\u003cp\u003eDo you have a question about this topic? Let us know!\u003c/p\u003e\u003ca class=\"button--link\" href=\"/qa-submit\"\u003eAsk a question\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"panel__footer\"\u003e\u003ca class=\"panel__footer-link\" href=\"/questions/sales\"\u003eView all Sales questions\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section learning-trends\"\u003e\u003cdiv class=\"panel with-border learning-trends\"\u003e\u003cdiv class=\"panel__heading\"\u003e\u003ch3 class=\"panel__heading-title--aside\"\u003eLearning Trends\u003c/h3\u003e\u003cabbr class=\"item fn\" title=\"Customer Service / Care\"\u003e\u003c/abbr\u003e\u003c/div\u003e\u003cdiv class=\"panel__content\"\u003e\u003cul class=\"trends-list\"\u003e\u003cli class=\"trends-list__item with-products\"\u003e\u003cstrong\u003e196\u003c/strong\u003e Courses\u003c/li\u003e\u003cli class=\"trends-list__item with-providers\"\u003e\u003cstrong\u003e74\u003c/strong\u003e Training Providers\u003c/li\u003e\u003cli class=\"trends-list__item with-price\"\u003e\u003cstrong class=\"pricerange\"\u003e£0.32 - £32,900.-\u003c/strong\u003e Price range\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003c/aside\u003e\u003c/div\u003e"},"tracking":[{"event":"[viewed] Subject page","data":{"distinct_id":null,"time":"2024-03-29T06:16:12.217Z","subject_id":2008,"subject_name":"Customer Service / Care","category_name":"Sales","filter_size":1,"filter_types":["max_participants"],"filters":["more-than-10-participants"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"ab_050_mobile_subject_cta":"button_variation"}},{"event":"[filtered] Subject page","data":{"distinct_id":null,"time":"2024-03-29T06:16:12.217Z","subject_id":2008,"subject_name":"Customer Service / Care","category_name":"Sales","filter_size":1,"filter_types":["max_participants"],"filters":["more-than-10-participants"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"ab_050_mobile_subject_cta":"button_variation"}}],"filters":"/more-than-10-participants"}