Appointment Setting Skills In House Sales Training Course

Product type

Appointment Setting Skills In House Sales Training Course

Real selling : sales training
Logo Real selling : sales training

Tip: need an in-house course at your organisation? We will help you get the right quotes!

Description

In House Course Overview

This in house sales course will take delegates through the entire process of setting face to face sales appointments over the phone 

Cold calling for sales appointments might not be every sales persons favourite sales activity, but when it comes to creating sales opportunities there is very little to rival cold calling as an effective sales activity, successful sales people continue to use a more focused and intelligent cold calling approach to contact prospects to generate a continuous stream of sales opportunities.

This course will provide sales people and telesales staff with the skills, knowledge and confidence to book sales appointments over the telephone.
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Frequently asked questions

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In House Course Overview

This in house sales course will take delegates through the entire process of setting face to face sales appointments over the phone 

Cold calling for sales appointments might not be every sales persons favourite sales activity, but when it comes to creating sales opportunities there is very little to rival cold calling as an effective sales activity, successful sales people continue to use a more focused and intelligent cold calling approach to contact prospects to generate a continuous stream of sales opportunities.

This course will provide sales people and telesales staff with the skills, knowledge and confidence to book sales appointments over the telephone.
The workshop will cover the full cycle of the telephone sales process to book an appointment, delegates will learn how to approach and structure appointment setting calls in a way that generates more appointments from a higher percentage of the calls they make.

One of the key areas of focus from the day will be the importance of not only generating the quantity of appointments required but also exploring the importance of generating good quality appointments that have the greater chance of being converted into business.

The course is designed to provide sales people with a practical and easy to follow process that will provide more positive outcomes from more calls and will result in more sales opportunities being secures than conventional cold calling approaches, this course is deliberately aimed on the side of quality not quantity, although many telesales teams and call centres successfully use our process by increasing the volume of calls accordingly whilst still maintaining the quality of the calls.

The course covers the key stages of the cold calling process beginning with identifying call targets, call research and call preparation, we then move onto the process of making the call, starting with how to work with and engage with gate keepers and how to open the call.

The next part of the course focuses on addressing and managing objections followed by developing the call and the effective  use of questioning skills when cold calling, we then turn our attention to gaining commitment during the cold call before moving onto the final part of the process which  covers how to make an effective follow up call after the initial cold call.

Allow us to design an in house sales training course for your sales team

Do you have your own ideas for your sales course, if an off the shelf sales training course is not exactly what you are looking for, why not talk to us about creating an individually designed in house sales training course to meet the exact sales training needs of your company, team or market.

We can create an in house sales training course to focus upon: In Bound Telesales, Cold Calling, Outbound Telesales, Field Sales Skills, Key Account Management, Sales Management, General Sales Skills, Strategic Selling, Conceptual Selling & Negotiation Skills.

An early bird discount of 15% is avaialble on all course booking made 4 weeks before the course start date

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.