Appointment Setting Skills In House Sales Training Course
Description
In House Course Overview
This in house sales course will take delegates through the entire process of setting face to face sales appointments over the phone
Cold calling for sales appointments might not be every sales persons favourite sales activity, but when it comes to creating sales opportunities there is very little to rival cold calling as an effective sales activity, successful sales people continue to use a more focused and intelligent cold calling approach to contact prospects to generate a continuous stream of sales opportunities.
This course will provide sales people and telesales staff with the skills, knowledge and confidence to book sales appointments over the telephone.
The w…
Frequently asked questions
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In House Course Overview
This in house sales course will take delegates through the
entire process of setting face to face sales appointments over the
phone
Cold calling for sales appointments might not be every sales
persons favourite sales activity, but when it comes to creating
sales opportunities there is very little to rival cold calling as
an effective sales activity, successful sales people continue to
use a more focused and intelligent cold calling approach to contact
prospects to generate a continuous stream of sales
opportunities.
This course will provide sales people and telesales staff with the
skills, knowledge and confidence to book sales appointments over
the telephone.
The workshop will cover the full cycle of the telephone sales
process to book an appointment, delegates will learn how to
approach and structure appointment setting calls in a way that
generates more appointments from a higher percentage of the calls
they make.
One of the key areas of focus from the day will be the importance
of not only generating the quantity of appointments required but
also exploring the importance of generating good quality
appointments that have the greater chance of being converted into
business.
The course is designed to provide sales people with a practical and
easy to follow process that will provide more positive outcomes
from more calls and will result in more sales opportunities being
secures than conventional cold calling approaches, this course is
deliberately aimed on the side of quality not quantity, although
many telesales teams and call centres successfully use our process
by increasing the volume of calls accordingly whilst still
maintaining the quality of the calls.
The course covers the key stages of the cold calling process
beginning with identifying call targets, call research and call
preparation, we then move onto the process of making the call,
starting with how to work with and engage with gate keepers and how
to open the call.
The next part of the course focuses on addressing and managing
objections followed by developing the call and the effective
use of questioning skills when cold calling, we then turn our
attention to gaining commitment during the cold call before moving
onto the final part of the process which covers how to make
an effective follow up call after the initial cold call.
Allow us to design an in house sales training course for your sales team
Do you have your own ideas for your sales course, if an off the shelf sales training course is not exactly what you are looking for, why not talk to us about creating an individually designed in house sales training course to meet the exact sales training needs of your company, team or market.
We can create an in house sales training course to focus upon: In Bound Telesales, Cold Calling, Outbound Telesales, Field Sales Skills, Key Account Management, Sales Management, General Sales Skills, Strategic Selling, Conceptual Selling & Negotiation Skills.
An early bird discount of 15% is avaialble on all course booking made 4 weeks before the course start date
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