Alternatives for Customer Care over the Telephone
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Customer Care over the Telephone" by Perpetual Solutions. We hope we helped you to continue your search for training information.
1 Day Getting Appointments Over the Phone Course
This 1 day ‘Successful Selling Over the Telephone’ course is aimed to help Participants who are responsible for contacting potential new cu…
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Telephone Techniques - Incoming & Outgoing Calls
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help del…
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Telephone Techniques
Ref: MST10123 Aim: The delegate will learn how to use the telephone effectively using various techniques to help build rapport and ensure a…
Persuading And Influencing People
Course overview Who is it for? This course is for anyone who needs to build relationships within their organisation in order to get colleag…
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Telephone Skills Diploma
√ Overview: Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers…
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Maximising Customer Satisfaction in a Technical Environment
You will benefit from this course if you work in a technical environment providing services to internal and/or external customers, and want…
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Getting Appointments Over The Phone
Getting Appointments Over The Phone - A Great 1 Day Course for 15 Delegates Do you want to massively increase your number of face-to-face a…
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Diversity in Practice
How do you maintain your effectiveness as a manager of a diverse team? “It’s all about treating them the same!”. These outdated and unreali…
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Communicate Effectively
The ability to communicate effectively is a key skill. Organisations depend upon people being able to get their message across clearly and …
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Communication Skills Excellence - Day 3 - 2 Hour Modules
These 2 hour bite size modules will give you the tools needed to be more effective in your role.Overview: Assertiveness By the end of the w…
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Consultative Selling - Sales eLearning
Consultative Selling An interactive, online training module that enables you to use a series of questioning techniques to uncover the often…
Sales and Marketing (Videos): Track Selling Step 1: Approach
Step One of the Track Selling System, Approach, is just what it sounds like: getting to know your prospect, introducing yourself and establ…
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Effective Feedback Skills
Any individual who has to give feedback as part of their role. By the end of this course you will be able to: Define feedback and when it s…
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Managing Conflict in Working Relationships
This one day course offers key skills and approaches from mediation to help you manage your own and others conflicts. This course gives the…
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- Extra info: + VAT