Positive Customer Care

Unfortunately Learning At Home's trainings are no longer available on Springest

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Customer Satisfaction as a Selling Tool

Logo Ptp Training and Marketing Ltd
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p This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Del…

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Executive Office Skills Level 2

Logo UK Open College
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Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…

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Sales Training Course

Logo R2 Training
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As new sales channels open and products and services diversify, the market place becomes more and more competitive. Customers are demanding…

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Handling Customer Complaints - Remaining Calm Under Pressure

Logo Hemsley Fraser
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Overview Course duration: 1 day.This course explains how to stay calm under pressure, not to over react, and how to remain professional whe…

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Positive Customer Care

Logo Elearn UK
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The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …

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Delivering Customer Service Excellence

Logo Capita Learning & Development
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In the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…

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Excellent Customer Service

Logo Maguire Training
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Ref: MST10120 Aim: The delegate will learn about the essentials of providing outstanding customer service. By the end of this module the de…

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Customer Care - from Agony to Ecstacy

Logo GBC Learning & Development
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Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…

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Customer Care (Skills Course)

Logo Elearn UK
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This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as peopl…

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Level 2 Customer Service in Catering & Hospitality NVQ

Logo New College Nottingham
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This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…