18 ISO/IEC 20000 Training Courses
See also: IT Service Management.
See also: IT Service Management.
ISO/IEC 20000 for Auditors

Experienced internal or external auditors of ISO/IEC 20000 compliance (also known as ISO20000). Successful delegates will: Understand the I…
ISO/IEC 20000 Foundation Certificate

Overview The ISO/IEC 20000 International Standard ISO/IEC 20000 is an international standard that demonstrates an organisation's ability to…
ISO20000 for Auditors

Prerequisites:Delegates must have at least 3 years general IT auditing experience and must be either:- A certified ISO9000, BS7799 or TickI…
ISO/IEC 20000 Practitioner

Experienced IT Service Management practitioners whose roles and responsibilities include preparing internal and/or external organisations f…
ISO/IEC 20000 Foundation

Service owners, process owners and other service management staff with an awareness of and familiarity with the ISO/IEC 20000 standard.Indi…
ISO/IEC 20000 Foundation Certificate

Prerequisites:The qualification is aimed at staff in internal and external service provider organisations who require knowledge and underst…
EXIN ISO20000 Service Quality Management Foundation

Prerequisites:Students attending this course must hold the ITIL Foundation Certificate.Course Description:This training provides delegates …
ISO20000 Practitioner Certificate

This outstanding London training course - delivered by IT Governance's own expert trainers - prepares the IT practitioner or ISO20000 proje…
itSMF ISO20000 for Consultants

Prerequisites:Delegates should have at least five years of relevant IT experience and at least three years Service Management experience. T…
ISO/IEC 20000 Overview

Overview The ISO/IEC 20000 International Standard ISO/IEC 20000 is an international standard that demonstrates an organisation's ability to…
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