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4 Cisco IPCC/ICM Training Courses

See also: Cisco.

See also: Cisco.

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VMware vSphere 5: Install, Configure, Manage (ICM)

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Overview This hands-on training course explores installation, configuration, and management of VMware vSphere®, which consists of VMware ES…

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CIPCCB: IPCC 10 Day Bootcamp

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Prerequisites:- Strong knowledge of MS Windows Server 2003 and TCP/IP networking - Required attendance and completion of Call Manager class…

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CICMPT1: Cisco ICM Product Training Part 1 v7

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Prerequisites:Basic knowledge of MS Windows Server 2003 Familiarity with your call centre operations (ACD, Network, and any IVR implementat…

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CICMPT2: Cisco ICM Product Training part 2 v.7

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Prerequisites:- Cisco ICM Product Training Part 1 - Strong working knowledge of MS Windows Server 2003 and Active Directory - Familiarity w…