Diploma in System Support (Level 3)

Level

Diploma in System Support (Level 3)

Gloucestershire College
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Starting dates and places

This product does not have fixed starting dates and/or places.

Gloucestershire College offers this product as a default in the following regions: Gloucester

Description

About This Course

Do you want to become a front-line Systems Support technician or successfully operate a company’s IT helpdesk? If the answer to either of these questions is “Yes”, then the Diploma in System Support qualification is the right choice for you! A full-time course, the Diploma in Systems Support is a programme equivalent to studying three AS-Levels. Successful completion of the course will enable students to progress onto the Extended Diploma for a second year of full time study, achieving the equivalent of 3 full A Levels. This gives good progression for either work or Higher Education (e.g. Edexcel Higher National Certificate (HNC), Higher National Diploma (HND) or BSc Degree…

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About This Course

Do you want to become a front-line Systems Support technician or successfully operate a company’s IT helpdesk? If the answer to either of these questions is “Yes”, then the Diploma in System Support qualification is the right choice for you! A full-time course, the Diploma in Systems Support is a programme equivalent to studying three AS-Levels. Successful completion of the course will enable students to progress onto the Extended Diploma for a second year of full time study, achieving the equivalent of 3 full A Levels. This gives good progression for either work or Higher Education (e.g. Edexcel Higher National Certificate (HNC), Higher National Diploma (HND) or BSc Degree). Because it is a vocational programme the Diploma in Systems Support builds your practical skills, teaching you the knowledge you will need to become successful as a Systems Support technician. The college supports you by providing well-equipped labs and up to date computer systems which you can take apart, diagnose faults and repair. Over the two years, you will study 18 units. You will be given more details of the units at Interview or Induction. Methods of Assessment Typically Diploma programmes have no formal exams, preferring to test your knowledge and understanding through a mixture of vocationally relevant assignments and projects. Assignments usually involve a high-degree of practical work although some will require you to complete background research before starting the task. Most assignments will involve you doing work outside scheduled classes although your lecturers are fully committed to give you support when you need it. You will be expected to study an average of 12 hours per week outside of college classes.

Additional Notes

This course is available at both Cheltenham and Gloucester Campuses. Students will have the opportunity to attend one or more course related day trips or activities during the year. A fee is charged at enrolment as a contribution towards these events. INDUSTRY INFORMATION Key facts: •There is a total IT and Telecoms workforce of 1.5 million of which: ?890,000 people are in IT and Telecoms products and services ?600,000 IT and Telecoms professionals are working in organisations outside of the IT and Telecoms industries •There are around 105,000 businesses in the UK offering IT and Telecoms products and services. •IT-intensive sectors represent 55% of the UK's total Gross Value Added. •Less than 1% of those employed in IT and Telecoms occupations are under 18. •22% of companies who are trying to recruit IT and Telecoms professionals report difficulties in attracting applicants with the right skills. •58% of the workforce has a degree or higher education qualification. •The IT industry is predicted to grow at a rate of 2.5% per year for the next ten years. •There are 100,930 IT manufacturing and services establishments in the UK employing 600,000 people. •The IT workforce accounts for 4% of the UK workforce. Jobs in the IT industry include: Business analyst; Games developer; CAD/CAM Programmer/Trainer; IT trainer; Service technician; Software engineer/architect; Technology consultant; Web designer; Systems architect; Technical author.

Entry Criteria

5 GCSEs at grades A* to C, including Maths and English or Level 2 Diploma for IT Practitioners (Merit or Distinction, plus functional skills in Maths and English at Level 2)

Progression Details

This is a one year Diploma Course. Successful completion of this course enables the student to progress onto the Extended Diploma in year two. Successful completion of the Extended Diploma can lead to rewarding careers in the IT System Support and Networking industry. It will also generate sufficient UCAS points for studying a HND or HNC in Computing (either at Gloucestershire College or elsewhere) or a Degree in various Computing disciplines at University. Further careers advice and guidance is available from the College.

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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.