What's New with Avaya Aura Contact Center - Installation and Configuration

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M10751 Configuring and Deploying a Private Cloud with System Center 2012

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This course is intended for data center administrators who will be responsible for designing, installing, and configuring a private cloud i…

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Nortel Contact Center rls 6 Support Specialist Boot Camp

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Course Description:Designed as a five day intensive workshop the course will cover all the relevant aspects of the Contact Center Manager s…

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6331 - Deploying and Managing System Center Virtual Machine Manager

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OverviewThis three-day instructor-led course teaches students how to implement a Microsoft System Center Virtual Machine Manager V2 solutio…

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Understanding Cisco Contact Center Enterprise Foundations [CCEF]

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OVERVIEW The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact C…

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MS 50028D: Installing and Configuring System Center Operations Manager 2007 R2

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MS 50028D: Installing and Configuring System Center Operations Manager 2007 R2 Duration 5 days Course Overview This five-day instructor-led…

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SQL Server 7 Admin Series

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SQL Server 7 Admin Series shows users how to plan the security policies for a SQL Server 7 installation, before moving onto implementation …

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First Look: Windows 7 for IT Professionals Clinic and Hands-on-lab (Beta)

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Prerequisites:In addition to their professional experience, students who attend this training must have technical knowledge equivalent to t…

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CUCCXD: Unified Contact Center Express and Unified IP IVR Deployment

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Prerequisites:Internetworking Fundamentals Basic IP Telephony Concepts Cisco CallManager Deployment Cisco IP Phones, Softphones Contact Cen…

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M50217: Planning, Deploying and Managing Microsoft System Center Service Manager 2010

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Prerequisites:Before attending this course, students must have:- Attended course 6451A: Planning, Deploying and Managing System Center Conf…

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Contact Center Enterprise Fundamentals and Administration [CCEFA]

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OVERVIEW This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your…