Grievance, Discipline and Dismissal (Byte Size)

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Description

In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee which is sufficiently strong for that person to decide to "take on" the employer, by formally expressing that dissatisfaction and seeking redress. In this action, the employee has the support of law. There has been a long-standing requirement for employers to inform employees about the arrangements for resolving a grievance, but a judgement in 1995 (W A Goold (Pearmak) Ltd v. McConnell and anon, 1995, IRLR 516) declared that employers had a dut…

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Didn't find what you were looking for? See also: Discipline and Grievance, Conflict Management, Dealing with Difficult People, Law (General), and C/C++.

In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee which is sufficiently strong for that person to decide to "take on" the employer, by formally expressing that dissatisfaction and seeking redress. In this action, the employee has the support of law. There has been a long-standing requirement for employers to inform employees about the arrangements for resolving a grievance, but a judgement in 1995 (W A Goold (Pearmak) Ltd v. McConnell and anon, 1995, IRLR 516) declared that employers had a duty to provide such a procedure.

Discipline is a word closely related to punishment, but it again has a specific meaning in the workplace, as being the opposite of grievance. If managers, representing the employer, are not satisfied with the work performance of an employee, they have recourse to disciplinary processes and procedures. These are not specifically directed at punishment and should be based on mutual trust and confidence that they are a means of resolving a problem rather than legitimising punishment.

Dismissal is a more straightforward word, meaning the point at which the employer terminates the contract of employment. There is considerable law surrounding this act, but in this unit we deal only with the broad principles. The employee is not necessarily passive in dismissal. There is provision, as was shown in the Holness case, for the employee to resign and then claim constructive dismissal (and compensation) because of unreasonable behaviour by the employer.

Syllabus

Introduction
Objectives Grievance and discipline Obedience to authority Discipline Grievance Rules and keeping them Grievance procedure Disciplinary Procedure Grievance and disciplinary interviewing Dismissal Summary References
Further reading
Self Assessment Tutor-marked Question Paper

Sample Course Materials

Please click on the logo below to view a few sample pages of the course materials we provide. Whilst this is only a few sample pages, we do hope that it will give you some idea of the quality of the materials we provide. If you have anymore queries in relation to the course materials, please feel free to contact one of our friendly course advisors who will be more than happy to deal with any queries that you may have.

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Qualifications

On completion of your course, you will receive the dual award:

Award 1 is issued by Stonebridge Associated Colleges: Grievance, Discipline and Dismissal (Byte Size) Certificate

Grievance, Discipline and Dismissal (Byte Size) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Study Options

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

  • 1. Via the traditional paper-based method.
  • 2. Through the online method via ElearnUK.

If you do not have Internet access, or would prefer to study this course via the traditional paper/postal based study method, you can find more information on the course by clicking on the link below.

Stonebridge Prices

Studying by Post. If you would like to pay by instalments, we do offer an affordable interest free payment plan scheme which allows you to spread the cost of your course over a number of months. However, to use this option you will need to study for your course using the traditional paper-based method. For more information on our payment plans please visit our website at www.stonebridge.uk.com

The reason why the course fee is less if you choose to study online, is because with online study there are no costs associated with postage and printing etc. and thus we are able to offer the course at a reduced rate.

The total amount payable over the term's period, is no more than the total cash price of the course.
(APR = 0%). Written quotations are available on request.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 20 hrs.

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