Customer Relations - Level 2 Course
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Customer Relations
This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…
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Customer Relations
Customer Relations The objectives of the course are to understand the need for customer care skills, identify strengths and weaknesses in y…
Level 2 Business & Administration Intermediate Apprenticeship
This apprenticeship consists of the following qualifications: Edexcel Business & Administration NVQ Level 2 Technical Certificate in Busine…
Customer Relations Level 2
Course Description If you want to develop your knowledge of Customer Relations so that you can embark on a rewarding career or you are alre…
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Executive Office Skills Level 2
Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…
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Customer Service Diploma Level 3
Course Description This Distance Learning Customer Service Diploma course has been specifically developed to enable those who are working, …
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Customer Relations
Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …
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Telephone Skills Diploma
√ Overview: Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers…
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Intermediate Level Apprenticeship (ILA) in Customer Service
This course would suit learners who are directly delivering service to customers. You could be working in a variety of jobs involving regul…
Managing and Coaching your Customer Service Team
Overview Course duration: 2 days.Managing a customer service team is becoming an increasingly demanding role. Customer service managers hav…
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