Customer Relations Course

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City & Guilds NVQ Level 4 Customer Service Diploma (QCF) (109).

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Study Options Available Home learning or study, distance learning, flexible study, supported study and professional workplace learning avai…

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Good Customer Service

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Retail companies are always looking to see how they can increase sales and their customer base. Sucessful retail companies will tell you: g…

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Retail Management Level 3

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Course Description If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are…

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Customer Relations

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This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…

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Customer Relations

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Customer Relations The objectives of the course are to understand the need for customer care skills, identify strengths and weaknesses in y…

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Level 2 Business & Administration Intermediate Apprenticeship

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This apprenticeship consists of the following qualifications: Edexcel Business & Administration NVQ Level 2 Technical Certificate in Busine…

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Customer Relations Level 2

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Course Description If you want to develop your knowledge of Customer Relations so that you can embark on a rewarding career or you are alre…

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Executive Office Skills Level 2

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Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…

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Customer Service Diploma Level 3

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Course Description This Distance Learning Customer Service Diploma course has been specifically developed to enable those who are working, …

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Customer Relations

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Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …