{"html":{".container--page":"\u003cdiv class=\"container container--page container--subject with-content-background\"\u003e\u003csection class=\"content content--medium aligned-right\"\u003e\u003cdiv class=\"filter-overlay\"\u003e\u003cdiv class=\"filter-overlay__loader\"\u003e\u003cdiv class=\"filter-overlay__icon\"\u003e\u003cdiv class=\"icon__circle icon-business\"\u003e\u003ci class=\"ma-business material-icons icon--medium\"\u003ebusiness\u003c/i\u003e\u003c/div\u003e\u003c/div\u003e\u003csvg class=\"circular\" viewBox=\"25 25 50 50\"\u003e\u003ccircle class=\"path\" cx=\"50\" cy=\"50\" fill=\"none\" r=\"20\" stroke-miterlimit=\"10\" stroke-width=\"2\"\u003e\u003c/circle\u003e\u003c/svg\u003e\u003c/div\u003e\u003cdiv class=\"filter-overlay__usp\"\u003e\u003ch3\u003eAlso for your organisation\u003c/h3\u003e\u003cp\u003eVolume discount, in-house training, and social learning with your colleagues.\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"ajax-wrapper\"\u003e\u003ch1 class=\"subject__title\"\u003e85 Customer complaint handling Training Courses\u003c/h1\u003e\u003cp class=\"subject__alternatives show-from-tablet\"\u003eSee also: \u003ca title=\"117 Public speaking \u0026amp; presentation Training Courses\" href=\"/communication/speaking\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"62 Communication Skills Training Courses\" href=\"/communication/communication-skills\"\u003eCommunication Skills\u003c/a\u003e, \u003ca title=\"196 Customer Service / Care Training Courses\" href=\"/sales/customer-service\"\u003eCustomer Service / Care\u003c/a\u003e, \u003ca title=\"230 Building / Construction Training Courses\" href=\"/construction-property/building-construction\"\u003eBuilding / Construction\u003c/a\u003e, \u003ca title=\"500 Palliative Care Training Courses\" href=\"/health/palliative-care\"\u003ePalliative Care\u003c/a\u003e, and \u003ca title=\"4 Listening Skills Training Courses\" href=\"/communication/listening-skills\"\u003eListening Skills\u003c/a\u003e.\u003c/p\u003e\u003cp class=\"subject__alternatives show-on-mobile\"\u003eSee also: \u003ca title=\"117 Public speaking \u0026amp; presentation Training Courses\" href=\"/communication/speaking\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"62 Communication Skills Training Courses\" href=\"/communication/communication-skills\"\u003eCommunication Skills\u003c/a\u003e, and \u003ca title=\"196 Customer Service / Care Training Courses\" href=\"/sales/customer-service\"\u003eCustomer Service / Care\u003c/a\u003e.\u003c/p\u003e\u003csection class=\"panel\"\u003e\u003cdiv class=\"result-options--mobile mobile-filter\"\u003e\u003cdiv class=\"mobile-filter__actions\"\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-tune material-icons icon--normal\"\u003etune\u003c/i\u003e Filters\u003c/a\u003e\u003ca class=\"toggle-mobile-sorting mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-reorder material-icons icon--normal\"\u003ereorder\u003c/i\u003e Sorting\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"subject-messsages\"\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--top\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003cdiv class=\"sorting aligned-right\"\u003e\u003cdiv class=\"sorting__header\"\u003eChange sorting\u003ca class=\"sorting__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"sorting__content\"\u003e\u003cspan class=\"sorting__label\"\u003eSort overview\u003c/span\u003e\u003cul class=\"sorting__list\"\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link is-active\" data-url=\"/communication/complaint-handling\" data-link-type=\"sort\" href=\"#\"\u003eRelevance and reviews\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/communication/complaint-handling/price-high-low\" data-link-type=\"sort\" href=\"#\"\u003ePrice (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/communication/complaint-handling/price-low-high\" data-link-type=\"sort\" href=\"#\"\u003ePrice (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/communication/complaint-handling/duration-high-low\" data-link-type=\"sort\" href=\"#\"\u003eDuration (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/communication/complaint-handling/duration-low-high\" data-link-type=\"sort\" href=\"#\"\u003eDuration (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-list\"\u003e\u003cdiv class=\"result-item product-item\" id=\"training-266742\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-266742\" id=\"training-266742\" value=\"266742\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Secretary PA Diploma\" href=\"/souters-training/secretary-pa-diploma\"\u003eSecretary PA Diploma\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Souters Training\" title=\"Logo Souters Training\" src=\"https://static-4.springest.com/uploads/institute/logo/13669/thumb_souters-training-da6e998ebdb932fb2b5c4bf26dbfeaa2.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCourse ObjectiveParticpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary. Co…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£1,299\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this course.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e5 days\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Souters Training\" title=\"Logo Souters Training\" src=\"https://static-4.springest.com/uploads/institute/logo/13669/thumb_souters-training-da6e998ebdb932fb2b5c4bf26dbfeaa2.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103073\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103073\" id=\"training-103073\" value=\"103073\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"In-house / incompany: Complaint Handling Skills Training Course\" href=\"/spearhead-training-ltd/complaint-handling-skills-training-course\"\u003eComplaint Handling Skills Training Course\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eprofessionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your p…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103155\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103155\" id=\"training-103155\" value=\"103155\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"In-house / incompany: Chairing Meetings Training\" href=\"/spearhead-training-ltd/chairing-meetings-training\"\u003eChairing Meetings Training\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003e\u0026quot;Poorly Planned\u0026quot;, \u0026quot;Too Long\u0026quot;, \u0026quot;Badly Run\u0026quot; meetings are all common complaints. Such meetings cost hours of time that could be used more effec…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103165\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103165\" id=\"training-103165\" value=\"103165\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"In-house / incompany: Effective Meetings Training\" href=\"/spearhead-training-ltd/effective-meetings-training\"\u003eEffective Meetings Training\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003e\u0026quot;Poorly planned\u0026quot; \u0026quot;Too long\u0026quot; \u0026quot;Badly run\u0026quot; meetings are all common complaints. Such meetings cost hours of time that could be used more effecti…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103166\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103166\" id=\"training-103166\" value=\"103166\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"In-house / incompany: Effective Meetings Workshop\" href=\"/spearhead-training-ltd/effective-meetings-workshop\"\u003eEffective Meetings Workshop\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003e\u0026quot;Poorly Planned\u0026quot;, \u0026quot;Too Long\u0026quot;, \u0026quot;Badly Run\u0026quot; meetings are all common complaints. Such meetings cost hours of time that could be used more effec…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-103172\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-103172\" id=\"training-103172\" value=\"103172\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"In-house / incompany: Managing Meetings Training\" href=\"/spearhead-training-ltd/managing-meetings-training\"\u003eManaging Meetings Training\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eN/A\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003e\u0026quot;Poorly Planned\u0026quot;, \u0026quot;Too Long\u0026quot;, \u0026quot;Badly Run\u0026quot; meetings are all common complaints. Such meetings cost hours of time that could be used more effec…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Spearhead Training Ltd\" title=\"Logo Spearhead Training Ltd\" src=\"https://static-4.springest.com/uploads/institute/logo/8129/thumb_spearhead-training-ltd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-86646\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-86646\" id=\"training-86646\" value=\"86646\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Effective Telephone Skills\" href=\"/personal-impact-academy/effective-telephone-skills\"\u003eEffective Telephone Skills\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Hemsley Fraser\" title=\"Logo Hemsley Fraser\" src=\"https://static-1.springest.com/uploads/institute/logo/9322/thumb_personal-impact-academy.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eOverview Course duration: 1 day.This interactive one-day course will enable you to practise tools, tips and techniques involved in providing…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£569\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Hemsley Fraser\" title=\"Logo Hemsley Fraser\" src=\"https://static-1.springest.com/uploads/institute/logo/9322/thumb_personal-impact-academy.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-86631\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-86631\" id=\"training-86631\" value=\"86631\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Handling Customer Complaints - Remaining Calm Under Pressure\" href=\"/personal-impact-academy/handling-customer-complaints-remaining-calm-under-pressure\"\u003eHandling Customer Complaints - Remaining Calm Under Pressure\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Hemsley Fraser\" title=\"Logo Hemsley Fraser\" src=\"https://static-1.springest.com/uploads/institute/logo/9322/thumb_personal-impact-academy.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you are responsible for dealing with customer complaints (internal or external), then this course is for you. It will show you how to man…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£569\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 day\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Hemsley Fraser\" title=\"Logo Hemsley Fraser\" src=\"https://static-1.springest.com/uploads/institute/logo/9322/thumb_personal-impact-academy.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-179367\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-179367\" id=\"training-179367\" value=\"179367\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Legal Aspects of Health Care\" href=\"/elearn-uk/legal-aspects-of-health-care\"\u003eLegal Aspects of Health Care\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Elearn UK\" title=\"Logo Elearn UK\" src=\"https://static-1.springest.com/uploads/institute/logo/8332/thumb_elearn-uk.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eSyllabus The Framework of Accountability Employment Law Health and Safety Laws Consent to Treatment and Research Standards to Confidentialit…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e£180.83\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e10 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eElearn UK has an average rating of \u003cstrong\u003e10\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Elearn UK\" title=\"Logo Elearn UK\" src=\"https://static-1.springest.com/uploads/institute/logo/8332/thumb_elearn-uk.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-338714\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-338714\" id=\"training-338714\" value=\"338714\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Distance learning: NCFE Retail Knowledge Level 2 Certificate\" href=\"/uk-open-college/ncfe-retail-knowledge-level-2-certificate\"\u003eNCFE Retail Knowledge Level 2 Certificate\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo UK Open College\" title=\"Logo UK Open College\" src=\"https://static-2.springest.com/uploads/institute/logo/11600/thumb_uk-open-college.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eUnit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eDistance learning\u003c/span\u003e\u003cspan class=\"price\"\u003e£332.50\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational:\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo UK Open College\" title=\"Logo UK Open College\" src=\"https://static-2.springest.com/uploads/institute/logo/11600/thumb_uk-open-college.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-317766\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-317766\" id=\"training-317766\" value=\"317766\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"None: Effective Customer Care Level 2\" href=\"/learn-now/effective-customer-care-level-2\"\u003eEffective Customer Care Level 2\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Learn Now\" title=\"Logo Learn Now\" src=\"https://static-1.springest.com/uploads/institute/logo/14385/thumb_learn-now-7db9a358ec507164ab5cad20f85831b8.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eAberdeen, Armagh and 72 other regions\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCourse Description If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e£216.67\u003cspan class=\"tooltip-parent tooltip-icon informative align-left\"\u003e\u003ci class=\"ma-warning material-icons \"\u003ewarning\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e There could be additional costs like study material or lunch costs.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational:\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e7.9 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eLearn Now has an average rating of \u003cstrong\u003e7.9\u003c/strong\u003e (out of \u003cstrong\u003e8\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Learn Now\" title=\"Logo Learn Now\" src=\"https://static-1.springest.com/uploads/institute/logo/14385/thumb_learn-now-7db9a358ec507164ab5cad20f85831b8.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-125182\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-125182\" id=\"training-125182\" value=\"125182\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Apprenticeship in Customer Service Level 2\" href=\"/west-nottinghamshire-college/apprenticeship-in-customer-service-level-2\"\u003eApprenticeship in Customer Service Level 2\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo West Nottinghamshire College\" title=\"Logo West Nottinghamshire College\" src=\"https://static-3.springest.com/uploads/institute/logo/10136/thumb_west-nottinghamshire-college.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDescription The apprenticeship will include: Communicate using customer service language Follow the rules to deliver customer service Proble…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"product-level\"\u003eUndergraduate\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e1 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eWest Nottinghamshire College has an average rating of \u003cstrong\u003e1\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo West Nottinghamshire College\" title=\"Logo West Nottinghamshire College\" src=\"https://static-3.springest.com/uploads/institute/logo/10136/thumb_west-nottinghamshire-college.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-172526\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-172526\" id=\"training-172526\" value=\"172526\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Customer Communication Skills\" href=\"/pet-r/customer-communication-skills\"\u003eCustomer Communication Skills\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Pet\u0026amp;r\" title=\"Logo Pet\u0026amp;r\" src=\"https://static-1.springest.com/uploads/institute/logo/9407/thumb_pet-r-6acb648d218527e0e72bc56ff4946975.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eA telephone call, counter, or home visit is frequently the only or main contact a customer has with an organisation and how the enquiry is d…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Pet\u0026amp;r\" title=\"Logo Pet\u0026amp;r\" src=\"https://static-1.springest.com/uploads/institute/logo/9407/thumb_pet-r-6acb648d218527e0e72bc56ff4946975.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-134551\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-134551\" id=\"training-134551\" value=\"134551\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"Classroom: Executive Secretary/PA\" href=\"/birmingham-metropolitan-college/executive-secretary-pa\"\u003eExecutive Secretary/PA\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Birmingham metropolitan college\" title=\"Logo Birmingham metropolitan college\" src=\"https://static-4.springest.com/uploads/institute/logo/10195/thumb_birmingham-metropolitan-college.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eThe aims and objectives of this course are to provide executive secretaries/PAs with the confidence and skills to enable delegates to work …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e4 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eBirmingham metropolitan college has an average rating of \u003cstrong\u003e4\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Birmingham metropolitan college\" title=\"Logo Birmingham metropolitan college\" src=\"https://static-4.springest.com/uploads/institute/logo/10195/thumb_birmingham-metropolitan-college.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-102751\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-102751\" id=\"training-102751\" value=\"102751\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Hospitality Online Courses\" href=\"/reception-academy/hospitality-online-courses\"\u003eHospitality Online Courses\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Reception Academy\" title=\"Logo Reception Academy\" src=\"https://static-2.springest.com/uploads/institute/logo/9302/thumb_reception-academy-983833cb6a1e3924dacbb6304fd79630.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eFrom entry level to supervisor to management we have created Hospitality Online Courses giving you training in different departments of our…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e£8.33\u003cspan class=\"tooltip-parent tooltip-icon align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eAdvanced Purchase Rate\r\n\r\nTake advantage of our Advance Purchase Rate and benefit from a 10% discount. Book any classroom course at least 4 weeks before the course is due to start and automatically receive a 10% discount on check out.\r\n\r\nWe also offer easy repayment plan allowing to repay the course from as little as £41.21 monthly. To find out more please get in touch.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"product-level\"\u003eVocational\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent provider-rating align-right\"\u003eProvider rating: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e9.8 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eReception Academy has an average rating of \u003cstrong\u003e9.8\u003c/strong\u003e (out of \u003cstrong\u003e1\u003c/strong\u003e reviews)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Reception Academy\" title=\"Logo Reception Academy\" src=\"https://static-2.springest.com/uploads/institute/logo/9302/thumb_reception-academy-983833cb6a1e3924dacbb6304fd79630.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--bottom\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003cdiv class=\"pagination\"\u003e\u003cul class=\"pagination__list\"\u003e\u003cli class=\"pagination__item\"\u003e\u003cspan class=\"pagination__current-page\"\u003e1\u003cspan class=\"pagination__max-pages\"\u003e of 6\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 2\" href=\"/communication/complaint-handling/2\"\u003e2\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 3\" href=\"/communication/complaint-handling/3\"\u003e3\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 4\" href=\"/communication/complaint-handling/4\"\u003e4\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 5\" href=\"/communication/complaint-handling/5\"\u003e5\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 6\" href=\"/communication/complaint-handling/6\"\u003e6\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item--next\"\u003e\u003ca title=\"Next\" data-link-type=\"pagination\" class=\"pagination__button button--link\" rel=\"next\" href=\"/communication/complaint-handling/2\"\u003eNext \u003ci class=\"ma-chevron_right material-icons icon--small\"\u003echevron_right\u003c/i\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003csection class=\"panel\"\u003e\u003c/section\u003e\u003c/div\u003e\u003c/section\u003e\u003caside class=\"aside--medium aside--subject\"\u003e\u003csection class=\"aside__section ad-box\"\u003e\u003c/section\u003e\u003csection class=\"aside__section aside__filters filters\"\u003e\u003cdiv class=\"filters__header\"\u003eAdd filters\u003ca class=\"filters__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--price is-first\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003ePrice\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Free - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/free\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eFree\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"£0 to £500 - 36\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/0-500\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e£0 to £500\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e36\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"£500 to £1,000 - 12\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/500-1000\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e£500 to £1,000\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e12\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"£1,000 to £2,000 - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/1000-2000\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e£1,000 to £2,000\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--regions\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eRegion\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Aberdeen - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/aberdeen\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eAberdeen\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Armagh - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/armagh\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eArmagh\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Bangor - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/bangor\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBangor\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Bath - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/bath\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBath\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Belfast - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/belfast\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBelfast\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Birmingham - 4\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/birmingham\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBirmingham\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Bournemouth - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/bournemouth\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBournemouth\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Bradford - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/bradford\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBradford\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Brighton - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/brighton\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBrighton\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Bristol - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/bristol\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBristol\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Cambridge - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/cambridge\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCambridge\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Canterbury - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/canterbury\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCanterbury\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Cardiff - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/cardiff\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCardiff\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Carlisle - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/carlisle\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCarlisle\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Chelmsford - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/chelmsford\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eChelmsford\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Chester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/chester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eChester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Chichester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/chichester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eChichester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Coventry - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/coventry\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCoventry\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Derby - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/derby\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDerby\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Dundee - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/dundee\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDundee\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Durham - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/durham\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDurham\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Edinburgh - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/edinburgh\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEdinburgh\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Ely - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/ely\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEly\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Exeter - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/exeter\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eExeter\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Gillingham - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/gillingham\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGillingham\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Glasgow - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/glasgow\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGlasgow\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Gloucester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/gloucester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGloucester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Hereford - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/hereford\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eHereford\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Inverness - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/inverness\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eInverness\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Ipswich - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/ipswich\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eIpswich\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Kingston - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/kingston\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eKingston\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Lancaster - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/lancaster\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLancaster\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Leeds - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/leeds\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLeeds\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Leicester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/leicester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLeicester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Lichfield - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/lichfield\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLichfield\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Lincoln - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/lincoln\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLincoln\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Lisburn - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/lisburn\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLisburn\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Liverpool - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/liverpool\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLiverpool\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"London - 6\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/london\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLondon\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e6\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Londonderry - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/londonderry\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLondonderry\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Manchester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/manchester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eManchester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"N/A - 13\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/n-a\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eN/A\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e13\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Newcastle - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/newcastle\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNewcastle\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Newport - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/newport\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNewport\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Newry - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/newry\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNewry\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Norwich - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/norwich\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNorwich\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Nottingham - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/nottingham\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNottingham\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Oxford - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/oxford\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eOxford\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Peterborough - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/peterborough\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ePeterborough\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Plymouth - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/plymouth\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ePlymouth\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Portsmouth - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/portsmouth\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ePortsmouth\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Preston - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/preston\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ePreston\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Reading - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/reading\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eReading\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Ripon - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/ripon\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eRipon\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Salford - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/salford\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSalford\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Salisbury - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/salisbury\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSalisbury\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Sheffield - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/sheffield\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSheffield\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Southampton - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/southampton\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSouthampton\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"St Albans - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/st-albans\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSt Albans\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"St Davids - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/st-davids\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSt Davids\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Stirling - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/stirling\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eStirling\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Stoke-on-Trent - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/stoke-on-trent\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eStoke-on-Trent\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Sunderland - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/sunderland\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSunderland\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Surrey - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/surrey\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSurrey\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Sussex - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/sussex\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSussex\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Swansea - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/swansea\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSwansea\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Truro - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/truro\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eTruro\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Wakefield - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/wakefield\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWakefield\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Wells - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/wells\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWells\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Westminster - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/westminster\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWestminster\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Winchester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/winchester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWinchester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Wolverhampton - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/wolverhampton\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWolverhampton\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Worcester - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/worcester\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWorcester\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"York - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/york\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eYork\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--regions\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--meta_levels\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eLevel\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Vocational - 41\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/vocational\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eVocational\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e41\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Vocational: Level 2 - 7\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/vocational-level-2\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eVocational: Level 2\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e7\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Undergraduate / Bachelor - 4\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/undergraduate-bachelor\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eUndergraduate / Bachelor\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Vocational: Level 1 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/vocational-level-1\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eVocational: Level 1\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Vocational: Level 3 - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/vocational-level-3\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eVocational: Level 3\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--meta_levels\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--location\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eProduct type\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Classroom - 47\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/classroom\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eClassroom\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e47\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"E-Learning - 20\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/e-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e20\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Distance learning - 8\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/distance-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDistance learning\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e8\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"In-house / Incompany - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/communication/complaint-handling/in-house-incompany\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eIn-house / Incompany\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Treatment - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/treatment\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eTreatment\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--location\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--duration_days\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eDuration\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Max. 1 day - 75\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/1-day\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMax. 1 day\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e75\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"2 to 3 days - 6\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/2-3-days\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e2 to 3 days\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e6\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"4 to 10 days - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/4-10-days\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e4 to 10 days\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"10 days to 1 year - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/10-365-days\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e10 days to 1 year\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--moments\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eTime of day\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Saturday - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/saturday\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSaturday\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Sunday - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/sunday\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSunday\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--max_participants\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eMaximal number of participants\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"More than 10 participants - 12\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/more-than-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMore than 10 participants\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e12\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--language\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eLanguage\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"English - 20\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/en\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEnglish\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e20\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Dutch; Flemish - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/nl\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDutch; Flemish\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--institutes\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eProvider\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Elearn UK - 9\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/elearn-uk\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eElearn UK\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e9\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Spearhead Training Ltd - 5\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/spearhead-training-ltd\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSpearhead Training Ltd\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Results Driven Group - 5\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/results-driven-training\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eResults Driven Group\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Kingston Maurward College - 5\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/kingston-maurward-college\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eKingston Maurward College\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"European Health Foundation - 4\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/european-health-foundation\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEuropean Health Foundation\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Maguire Training - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/maguire-training\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMaguire Training\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Hemsley Fraser - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/personal-impact-academy\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eHemsley Fraser\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Learn Now - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/learn-now\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eLearn Now\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Global Edulink - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/global-edulink\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGlobal Edulink\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"ITM Thai-Hand Amsterdam - 3\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/itm-thai-hand-amsterdam\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eITM Thai-Hand Amsterdam\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Steve Hindmarsh Ltd Mediation Training \u0026amp; Services - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/steve-hindmarsh-ltd-mediation-training-services\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSteve Hindmarsh Ltd Mediation Training \u0026amp; Services\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"GBC Learning \u0026amp; Development - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/gbc\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGBC Learning \u0026amp; Development\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Blackburn College - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/blackburn-college\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBlackburn College\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"New College Nottingham - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/new-college-nottingham\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNew College Nottingham\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"West Nottinghamshire College - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/west-nottinghamshire-college\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eWest Nottinghamshire College\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Birmingham metropolitan college - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/birmingham-metropolitan-college\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBirmingham metropolitan college\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Udemy - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/udemy\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eUdemy\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Northern Regional College - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/nrc\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNorthern Regional College\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Curilion UK - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/curilion-uk\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCurilion UK\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Capita Learning \u0026amp; Development - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/capita\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eCapita Learning \u0026amp; Development\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Control 2K - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/control-2k\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eControl 2K\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Midlands Training - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/midlands-training\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMidlands Training\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Aylesbury College - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/aylesbury\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eAylesbury College\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Business Impact UK Ltd - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/business-impact-uk-ltd\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eBusiness Impact UK Ltd\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Revolution Learning and Development Ltd - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/revolution-learning-and-development-ltd\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eRevolution Learning and Development Ltd\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--institutes\" data-expand-title=\"More\" data-collapse-title=\"Fewer\" href=\"#\"\u003eMore\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--syndicates\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003ePartners \u0026amp; Accreditations\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"IoSCM - 2\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/ioscm\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eIoSCM\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--purpose\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003ePurpose\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Optimally fit - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/optimally-fit\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eOptimally fit\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--cost_placement\"\u003e\u003ch4 class=\"as-h3 filter__title\"\u003eCost placement\u003c/h4\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Employer pays when manager approves - 1\" data-link-type=\"filter-add\" rel=\"nofollow\" class=\"filter__link\" href=\"/communication/complaint-handling/employer-pays-when-manager-approves\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eEmployer pays when manager approves\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section usp-box\"\u003e\u003ch3\u003eLearn more? It starts at Springest.co.uk\u003c/h3\u003e\u003cul class=\"usp-list--colored usp-list--default\"\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"school\"\u003e\u003ch4 class=\"usp-list__title\"\u003eAll ways of learning\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 32,000 training programmes and courses.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"phone\"\u003e\u003ch4 class=\"usp-list__title\"\u003eHelp with searching and enrolling\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eAsk your question, use our \u003ca href='https://helpdesk.springest.com'\u003ecustomer service\u003c/a\u003e or call one of our learning advisors.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"thumb_up\"\u003e\u003ch4 class=\"usp-list__title\"\u003eFree information requests\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eCompare and discuss with your colleagues, you're getting instant access to the PDF brochure.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"star\"\u003e\u003ch4 class=\"usp-list__title\"\u003eReviews and participants\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 7,000 independent reviews help you choose the best provider.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"business\"\u003e\u003ch4 class=\"usp-list__title\"\u003eAlso for your organisation\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eVolume discount, in-company training, social learning with your colleagues and always real time insights.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"event_available\"\u003e\u003ch4 class=\"usp-list__title\"\u003eBook a course\u003c/h4\u003e\u003cspan class=\"is-meta-text\"\u003eReady to learn? Directly book a course, cancellation is always free of charge!\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/section\u003e\u003csection class=\"aside__section sidebar-box\" id=\"sidebar-block-three\"\u003e\u003ch2\u003eDo you have a question? \u003c/h2\u003e\r\n\u003cp\u003e\u003ca href=\"http://www.springest.co.uk/qa\"\u003ePost it here: get professional advice!\u003c/a\u003e\u003c/p\u003e\u003c/section\u003e\u003csection class=\"aside__section q-and-a-box\"\u003e\u003cdiv class=\"panel with-border with-background--white\"\u003e\u003cdiv class=\"panel__content\"\u003e\u003cdiv class=\"with-border--bottom\"\u003e\u003ch3 class=\"panel__content-title\"\u003e\u003cspan\u003e0\u003c/span\u003e question about Communication\u003c/h3\u003e\u003c/div\u003e\u003cp\u003eDo you have a question about this topic? Let us know!\u003c/p\u003e\u003ca class=\"button--link\" href=\"/qa-submit\"\u003eAsk a question\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"panel__footer\"\u003e\u003ca class=\"panel__footer-link\" href=\"/questions/communication\"\u003eView all Communication questions\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section learning-trends\"\u003e\u003cdiv class=\"panel with-border learning-trends\"\u003e\u003cdiv class=\"panel__heading\"\u003e\u003ch3 class=\"panel__heading-title--aside\"\u003eLearning Trends\u003c/h3\u003e\u003cabbr class=\"item fn\" title=\"Customer complaint handling\"\u003e\u003c/abbr\u003e\u003c/div\u003e\u003cdiv class=\"panel__content\"\u003e\u003cul class=\"trends-list\"\u003e\u003cli class=\"trends-list__item with-products\"\u003e\u003cstrong\u003e85\u003c/strong\u003e Courses\u003c/li\u003e\u003cli class=\"trends-list__item with-providers\"\u003e\u003cstrong\u003e43\u003c/strong\u003e Training Providers\u003c/li\u003e\u003cli class=\"trends-list__item with-price\"\u003e\u003cstrong class=\"pricerange\"\u003e£1.- - £1,990.-\u003c/strong\u003e Price range\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003c/aside\u003e\u003c/div\u003e"},"tracking":[{"event":"[viewed] Subject page","data":{"distinct_id":null,"time":"2024-03-29T01:47:53.196Z","subject_id":1916,"subject_name":"Customer complaint handling","category_name":"Communication","filter_size":0,"filter_types":[],"filters":[],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original"}},{"event":"[filtered] Subject page","data":{"distinct_id":null,"time":"2024-03-29T01:47:53.196Z","subject_id":1916,"subject_name":"Customer complaint handling","category_name":"Communication","filter_size":0,"filter_types":[],"filters":[],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original"}}],"filters":""}