Developing internal cooperation for customers

Unfortunately Cegos's trainings are no longer available on Springest

check_box_outline_blank

Complaint Handling Training

Logo Blackburn College
|META_INFO|

Who is the course for? The course provides training for individuals who are responsible for handling customer complaints and/or front-line …

check_box_outline_blank

Building and Retaining Customer Relationships

Logo Hemsley Fraser
|META_INFO|

Overview Course duration: 1 day.This course will enable you to understand the root cause of customer complaints, manage customers expectati…

check_box_outline_blank

Complaints Mediation

Logo Steve Hindmarsh Ltd Mediation Training & Services
|META_INFO|

The Complaints Mediation course is for organisations or individuals wanting to offer mediation as part of their complaints procedures. The …

check_box_outline_blank

Customer Care (Skills Course)

Logo Elearn UK
|META_INFO|

This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as peopl…

check_box_outline_blank

Executive Office Skills

Logo Petroc
|META_INFO|

Executive Office Skills Level 2 The Programme The Executive Office Skills programme is designed for people who wish to gain an understandin…

check_box_outline_blank

Executive Office Skills

Logo Elearn UK
|META_INFO|

This course has been specifically designed for senior office staff who wish to be able to manage office operations effectively and supervis…

check_box_outline_blank

Effective Meetings Workshop

Logo Spearhead Training Ltd
|META_INFO|

How to make your meetings more productive1 Day - On Request One of the biggest timewasters within organisations is ineffective meetings. "P…

check_box_outline_blank

Complaint Handling Skills Training Course

Logo Spearhead Training Ltd
|META_INFO|

professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your …

check_box_outline_blank

Executive Office Skills Level 2

Logo UK Open College
|META_INFO|

Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…

check_box_outline_blank

Handling Objections - Sales eLearning

Logo Innergy Ltd
|META_INFO|

Handling Objections An interactive, online training module that provides sales professionals with the tools to effectively handle the objec…