Customer relationships: reaching agreement
Unfortunately Cegos's trainings are no longer available on Springest
Customer Service Skills for Front-Line Staff
Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …
Social Media Marketing
Your products, services and brands are being discussed right now on the web, and this is influencing customer perception and action. This c…
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Level 2 Certificate in Customer Service (QCF)
About This Course This qualification is aimed at those who are seeking a career in a Customer Service role; it can be taken whilst in the w…
Apprenticeship in Customer Service (Level 2)
Introduction This programme will equip you with the core skills required in a customer service environment. What Will I Learn By completing…
The Second Language Learning Experience
Course Code: MMALIE_05 Masters Level Module This module begins with a critique of mainstream SLA research and proposes that in addition to …
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- Extra info: Home/EU: £908 International: £2050
Customer Service Excellence
Course overview Who is it for? For customer-facing front-line and support staff, whose actions can have a significant impact on their compa…
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Customer Service & Telephone Skills
Successful communication by telephone is the key to business success. We have run this programme with some of the biggest companies in the …
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Youth Marketing Academy: The Social Customer
Features: Consumer insights based on 12+ years of research on youth & technology Key presentations on Social Customer, their behavior and h…
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- Extra info: 10
Lean Six Sigma Certified Full Green Belt
The Lean Six Sigma Certified Full Green Belt course is a two module programme that teaches the best process improvement, lean and six sigm…
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Bookkeeping and VAT
Create a new companySage 50 helps you to learn and create a new company data file. Makes you learn and identify the needs of the company. I…