ITIL® Live

Delivered by an experienced ITIL® practitioner, Capita Learning and Development's e-Learning course combines multimedia e-learning, case studies and instructor led training which is delivered via the internet for learning from your office or home, offering significant advantages over a traditional training classroom setting.

The proven technology that is used allows the students to participate e-Learning, enabling them to ask questions, chat with the tutor, converse with fellow delegates, as well as gain valuable feedback throughout. The training is in short 60–90 minute sections over a two days period. Delegates are able to replay both attended or missed sessions as often as they wish.

• Highly interactive training experience
• Cost-effective approach to gaining the ITIL Live qualification
• Full tutorial support within an interactive workshop
• Full foundation exam stimulator to achieve exceptional pass rates
• Accessible from anywhere with an internet connection to lower travel expenses

Capita Learning and Development recommends this course for any individual wishing to gain a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organisation. This course is particularly useful for IT professionals.