ITIL® Strategy (Version 5) - Classroom (Exam Included)

ITIL® Strategy (Version 5) - Classroom (Exam Included)

Lead digital transformation with confidence through the ITIL® Strategy (Version 5) course. As a core module of the ITIL Strategic Leader (Version 5) pathway, this certification equips professionals with the skills to develop, implement, and refine business and digital strategies that deliver measurable value.

You'll learn how to align technology investments with business goals, strengthen governance, navigate uncertainty, and translate strategic vision into actionable initiatives that drive sustainable organizational success.

Key Features

• Course and material in English
• 2 days live online classroom (8 hours per day) with accredited trainer
• 21 hours recommended study time

• Downloadable PDF documents with detailed content
• PeopleCert Official Training Material (OTM)
• Official exam voucher included
• Certification of completion included

Objectives

• Develop and implement effective digital business strategies.
• Align technology investments with organizational objectives.
• Apply the ITIL Strategy Management Model to strategic planning.
• Strengthen governance, leadership, and strategic decision-making.
• Navigate complex and rapidly changing business environments.
• Prepare for the ITIL Strategy (Version 5) certification exam.

Who it is aimed at

• IT Directors and CIOs
• IT and Digital Transformation Leaders
• Enterprise Architects
• Senior IT Managers
• Strategy and Governance professionals
• Professionals pursuing the ITIL Strategic Leader (Version 5) certification

Prerequisites

• Hold an ITIL Foundation (Version 5) or any ITIL 4 certification.
• Complete an accredited ITIL Strategy (Version 5) training course before taking the certification exam.

Course Content

• Strategy Across the ITIL Four Dimensions – Learn how people, technology, partners, and value streams work together to support effective strategic decision-making.
• ITIL Strategy Management Model – Explore a structured approach to developing, implementing, and continually refining organizational strategy.
• Strategic Leadership & Governance – Understand the role of leadership, governance, communication, and risk management in delivering successful strategies.
• Innovation & Business Alignment – Discover how AI, innovation, and continual improvement help organizations achieve long-term business value.

Exam & Certification Details

Upon completing the accredited training, candidates can take the official PeopleCert ITIL® Strategy (Version 5) examination.

Exam Format

• Duration: 90 minutes
• Format: Closed book
• Questions: 40 multiple-choice questions
• Pass Mark: 28/40 (70%)

Candidates who successfully pass the exam will receive the official ITIL® Strategy (Version 5) certification issued by PeopleCert. This certification contributes toward the ITIL Strategic Leader (Version 5) designation and is subject to the PeopleCert Continuing Professional Development (CPD) programme

Licensing and accreditation

ITIL version 5 is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.

Equality policy

PeopleCert: PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.

FAQ

What is ITIL® Strategy (Version 5)?

ITIL® Strategy (Version 5) is the core module of the ITIL Strategic Leader (Version 5) pathway. It equips professionals with the skills to develop, execute, and adapt business and digital strategies, enabling organizations to create value and respond effectively to changing business environments.

Key Benefits of ITIL® Strategy Training

The ITIL® Strategy (Version 5) course helps leaders align technology, governance, and business strategy to drive sustainable value and successful digital transformation.

Benefits include:

• Align strategic initiatives with organizational goals and business priorities.
• Strengthen governance, communication, and strategic decision-making.
• Improve the effectiveness of the ITIL Service Value System (SVS) and service management capabilities.
• Make confident, value-driven decisions that support long-term organizational success and digital transformation.

Who should take this course?

This course is designed for senior IT professionals, digital leaders, enterprise architects, governance specialists, and anyone responsible for strategic decision-making and digital transformation.

What certification will I receive?

After passing the exam, you will earn the official ITIL® Strategy (Version 5) certification from PeopleCert, which contributes toward the ITIL Strategic Leader (Version 5) qualification.

What's the difference between ITIL 5 Strategy and Transformation ?

Although both modules are part of ITIL Strategic Leader (Version 5), they serve different purposes.

ITIL® Strategy (Version 5)

Purpose: Build the right strategy. This module focuses on helping leaders create and maintain strategies that align IT and digital capabilities with business objectives.

Typical topics: Strategic planning, Governance, Business alignment, Investment decisions, Value creation, Strategic leadership, AI strategy and governance, Operating in uncertain (VUCA) environments

Ideal for: CIOs, IT Directors, Enterprise Architects, Senior Managers, Digital Strategy Leaders

ITIL® Transformation (Version 5)

Purpose: Successfully deliver change. This module focuses on implementing strategy by managing organizational transformation, ensuring people, processes, technology, and culture adopt change successfully.

Typical topics: Transformation planning, Organizational change management, Leadership during change, Transformation governance, Change adoption, Agile transformation, AI-enabled transformation, Measuring transformation success

Ideal for: Transformation Managers, Change Managers, Program Managers, PMO Leaders, Digital Transformation Consultants