ITIL® Foundation (Version 5) Bridge - eLearning (Exam Included)

ITIL® Foundation (Version 5) Bridge - eLearning (Exam Included)

Upgrade your ITIL knowledge with the ITIL® Foundation (Version 5) Bridge course. Designed specifically for ITIL 4 Foundation certificate holders, this fast-track programme helps you transition to the latest ITIL Version 5 framework by focusing on the new concepts, updated best practices, and modern approaches to digital product and service management.

With accredited eLearning, official PeopleCert materials, practical exercises, and a certification exam included, you'll quickly gain the knowledge needed to apply ITIL Version 5 principles and prepare for advanced ITIL certifications

Key Features

• Course and material in English
• 120 days access to the eLearning platform.
• 10 lessons, 4 hours of video contents
• 20 hours recommended study time

• Self-paced course with exercises and solutions
• Downloadable PDF documents with detailed content
• PeopleCert Official Training Material (OTM)
• Official exam voucher included
• Certification of completion included

Objectives

• Explain the key updates introduced in ITIL Version 5.
• Apply the revised ITIL Guiding Principles and Service Value System.
• Understand Value Stream Mapping and modern operating models.
• Describe service relationships and value co-creation concepts.
• Apply Lean IT, Agile, DevOps, and Organizational Change Management within ITIL.
• Prepare for the ITIL Foundation (Version 5) Bridge certification exam

Who it is aimed at

• ITIL 4 Foundation certified professionals
• IT service management (ITSM) practitioners
• Service Desk and IT Operations professionals
• IT Service Managers and Team Leaders
• IT consultants and digital transformation professionals
• Individuals planning to progress to advanced ITIL Version 5 certifications

Prerequisites

• ITIL 4 Foundation certification, or
• Another ITIL 4 qualification (excluding ITIL 4 Specialist: Acquiring & Managing Cloud Services and ITIL 4 Specialist: Sustainability in Digital & IT)

Course Content

• Updated ITIL Guiding Principles – Learn the revised principles and how they support effective service management.
• Service Value System & Value Chain – Understand the updated Service Value System (SVS) and Service Value Chain (SVC) for delivering business value.
• Management Practices & Value Streams – Explore the updated positioning of ITIL management practices, Value Stream Mapping, and operating models.
• Modern Service Management – Discover service relationships and how Lean IT, Agile, DevOps, and Organizational Change Management enhance value delivery.

Exam & Certification Details

Upon completing the accredited training, candidates can take the official PeopleCert ITIL® Foundation (Version 5) Bridge examination.

Exam Format

• Duration: 30 minutes
• Format: Closed book
• Questions: 20 multiple-choice questions
• Pass Mark: 13/20 (65%)

Candidates who successfully pass the exam will receive the official ITIL® Foundation (Version 5) certificate issued by PeopleCert. The certification is subject to the PeopleCert Continuing Professional Development (CPD) programme

Licensing and accreditation

ITIL version 5 is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.

Equality policy

PeopleCert: PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.

FAQ

What is the ITIL® Foundation (Version 5) Bridge?

The ITIL® Foundation (Version 5) Bridge is a transition course for ITIL 4 Foundation certificate holders who want to upgrade to ITIL Foundation (Version 5). It introduces the latest ITIL concepts and best practices, enabling professionals to effectively apply modern digital product and service management principles.

Key Benefits of ITIL® Foundation (Version 5) Bridge Training

• Fast-track upgrade to ITIL Foundation (Version 5).
• Learn the latest updates to the Guiding Principles, Service Value System, and management practices.
• Apply modern IT service management best practices with confidence.
• Build a solid foundation for progressing to advanced ITIL Version 5 certifications.

Who should take this course?

Anyone who already holds an ITIL 4 Foundation certification and wants to update their knowledge or continue toward advanced ITIL Version 5 certifications

Do I need to study the full ITIL Foundation course again?

No. The Bridge course covers only the key changes introduced in ITIL Version 5, making it a quicker and more efficient upgrade path