Acquire new skills at your own pace. Our Customer Service Series is for everyone who wants to learn about creating and maintaining good customer service.
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Customer Service Courses
See also:
- Account management,
- Acquisition,
- Commercial Awareness,
- Commercial Management,
- Consultancy Skills,
- Key Account Management,
- Negotiation Skills,
- Networking,
- Pricing,
- Proposal Writing,
- Retail (Management),
- Sales / Selling Skills,
- Sales management,
- Sales pitch,
- Sales strategy,
- Selling techniques,
- Telephone sales,
- Telesales,
- Travel Agent
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Send a Letter & Attract New Customers!
During a recession, you (again) realise your company has too few customers. Naturally, you’ll have to find out if existing customers could…
EduTrends Statistics
- 97 Courses
- 22 Providers
- £ 12 - £ 1,795Price range
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Excellent Customer Service/Care Skills Course
Overview Customer service training designed to develop your people skills, ensuring your customers/clients receive the excellent level of…
Customer care
Delivering Service Excellence Who Should Attend And Why Good customer care is key to the success of any organisation. This one-day…
Customer Care
Course Description:The importance of excellent customer service can not be undervalued. This course is specifically designed to provide…
Customer Care
This course aims to recognise different customer types, the importance of delivering a quality service and to provide practical guidance…
Customer Care and Communication
Prerequisites:There are no prerequisites to these modules.Course Description:During recent years the importance of providing the highest…
Customer Service Excellence
Whether you are in a dedicated sales role or simply a customer facing role in any capacity this course will be a valuable part of your…
Managing Customer Service Excellence
Course Description:This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark…
Managing Customer Service Excellence
Course Description:This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark…
Effective Customer Care
The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the…
Customer Service (Videos): Customer Service Strategy
Having a clear customer service strategy is critical to building a customer service culture and delivering exemplary service. The…
Customer Service (Videos): Measuring Customer Service
To achieve quality customer service, you need to understand how to measure it before you can manage it. But first, you need to figure out…
Customer Service (Videos): Understanding Customer Service
To provide exceptional customer service, you need to understand the needs and issues around customer service. You need to know the reasons…
Customer Service (Videos): Dealing with Customer Complaints
When customers complain, it shows they care. You want customers to complain so you can fix the problem. The challenge is to know the best…
Customer Service Diploma
This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of…
Customer Service Excellence
The objectives of the course are to understand excellent service and why it is important, define service excellence, identify what…
