Administration Excellence (2 day course)

"We must not, in trying to think about how we can make a big difference, ignore the small daily differences we can make which, over time, add up to big differences that we often cannot foresee"

Overview:

This practical 2 day programme rapidly develops the key skills and knowledge that enable office professionals to maximise their contribution to the manager, team and organisation.

The programme shows you how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisational goals.

You will leave the course with practical toolkits and a list of tips that will enhance your skill set further.

Suitable for:

Administrators within the Public and Private Sectors.

The Programme Topic Areas are:

• Communicating Confidently and Positively
• Assertiveness
• Organisation and Time Management
• Effective Team Working
• Managing upwards
• Summary and action plans agreed

"This course has given me the confidence to manage consultants more effectively."

A&E Administrator –NHS