Time Management for Office Professionals

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Time Management for Office Professionals

Hemsley Fraser
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Description

Overview

Course duration: 2 days.

Capture ‘lost hours’ with this practical and insightful two-day course.

This highly practical two-day course helps you develop the self-management and time management techniques to increase your effectiveness. Emphasis is also placed on the importance of developing effective systems and procedures to support your own and your manager’s or team’s daily activities.

Is it right for me?

Suitable for secretaries, personalassistants, administrators and reception staffwho are looking to improve their time management and organisational skills in order to manage their own workload effectively and enhance their performance.

What will I learn?

By the…

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Frequently asked questions

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Didn't find what you were looking for? See also: Time Management, Public speaking & presentation, Feedback Skills, Retail (Management), and Planning.

Overview

Course duration: 2 days.

Capture ‘lost hours’ with this practical and insightful two-day course.

This highly practical two-day course helps you develop the self-management and time management techniques to increase your effectiveness. Emphasis is also placed on the importance of developing effective systems and procedures to support your own and your manager’s or team’s daily activities.

Is it right for me?

Suitable for secretaries, personalassistants, administrators and reception staffwho are looking to improve their time management and organisational skills in order to manage their own workload effectively and enhance their performance.

What will I learn?

By the end of this course you will be able to:

  • Plan and prioritise your workload confidently.
  • Implement new systems to eliminate time wastage and enhance your own performance.
  • Deal effectively with emails, paperwork, telephone queries and interruptions.
  • Plan to meet key deadlines which determine your success and that of your manager or team.

What will it cover?

Time Management Within Your Role

  • The common problems
  • Time management - how it can enhance your performance
  • Self-management
  • Work/life balance

When There Aren’t Enough Hours in the Day

  • Looking athow you spend your time
  • Identifying the activities that steal your time and how to deal with them effectively

Planning, Prioritising and Effective Time Management

  • Setting clear goals and objectives
  • Your manager’s or team’s objectives
  • Planning ahead versus fire fighting
  • Being proactive not reactive
  • Important versus urgent tasks
  • Handling paper and electronic information
  • Telephone and email techniques to save you time
  • Systems and procedures

Practical Tools for Organising and Coordinating

  • Diaries and planning tools
  • Managing daily, weekly and monthly tasks
  • Monitoring and recognisingyour achievements

Effective CommunicationUnder Pressure

  • The importance of good communication
  • How to deal with interruptions
  • Managing yourmanager’s and team'sexpectations of your workload
  • How to say no

Personal Development

  • Identifying your working style
  • Formulating a personal action plan

Trainer Profile

Ian Sanders

Ian works with participants to develop the self discipline and enhanced time management techniques to increase their overall effectiveness. He also emphasises the importance of developing effective systems and procedures to support their own their manager’s and their team’s daily workloads.

Ian draws on many years’ experience in a number of high pressure roles and welcomes the challenge of working with participants to plan, prioritise and manage their workloads more effectively. Ian puts participants at ease and enjoys working individually with them to help transfer their new skills to the workplace.

The Faculty

Along with George Baxter and Malcolm Caudren, Ian Sanders is part of the dedicated faculty team who will deliver this course. The initials next to each date below indicate which trainer is scheduled to deliver which event.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.