Effective Office Management
Starting dates and places
Description
Overview
Course duration: 2 days.
This workshop will provide new office managers or supervisors with the skills and the confidence to manage an office environment and its people.
This two-day course will give you the opportunity to focus on skills such as people management, prioritising, project management, delegation and motivation. You will discover how to get the best from your people and deal with problems effectively. By sharing experiences with other participants, you will benefit from a valuable networking opportunity.
Is it right for me?
Suitable for new office managers, supervisors and office professionals, who manage people and processes, and are looking for some formal …
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Overview
Course duration: 2 days.
This workshop will provide new office managers or supervisors with the skills and the confidence to manage an office environment and its people.
This two-day course will give you the opportunity to focus on skills such as people management, prioritising, project management, delegation and motivation. You will discover how to get the best from your people and deal with problems effectively. By sharing experiences with other participants, you will benefit from a valuable networking opportunity.
Is it right for me?
Suitable for new office managers, supervisors and office professionals, who manage people and processes, and are looking for some formal introductory management training.
What will I learn?
By the end of this course you will be able to:
- Understand the role and responsibilities of a successful office manager
- Motivate your staff to achieve their objectives
- Give constructive feedback to individuals
- Prioritise the workload and minimise stress
- Develop your people by delegating effectively
- Use project management tools to plan a small project
- Manage a simple budget
- Work with others effectively
- Deal with change
- Control meetings and briefings constructively and assertively
- Solve problems creatively and make good decisions
- Handle conflict and difficult situations
What will it cover?
Define your Role and Responsibilities
- What is required of you role and responsibilities?
- Your legal obligations
- How green is your office?
Getting the Most from the Role and Your Team
- Achieve the balance of the task, the team and the individual
- Manage performance giving criticism and praise
- Set and meet personal and team objectives
- Give constructive feedback to motivate staff
- Delegate to staff to maximise achievement of objectives
- Motivate and develop staff to improve performance
Time and Workload Management
- Prioritise when everything is urgent
- Set realistic objectives for your team
- Minimise stress
- Increasing productivity and efficiency
Managing Small Projects
- Use simple project management techniques to plan for success
- Manage your budget
Assertive Communication
- Recognise how people can think and act differently
- Deal with the effects of change
- Handle meetings and briefings assertively
Handling Problems Effectively
- Think creatively to find solutions
- Make decisions you can justify
- Supervise people you used to work alongside
- Deal with conflict and difficult situations
Personal Development
- Prepare and develop an action plan to support your return to the workplace
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.