UCAD: Cisco Unified Communications Architecture and Design

Course Description:

Unified Communications Architecture and Design (UCAD) v1.0 provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.

Course Objectives

- Be able to identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution

- Properly identify the products and features required in the LAN environment to support Unified Communications call control

- Based on existing telephony and data statistics, calculate the WAN bandwidth requirements to support VoIP calls

- Identify the issues and components that make up a Cisco Unified Communications call control solution

- Sizing the voice gateway

- Sizing and locating the media resources

- Sizing and locating Cisco Unified Communications call agents

- Cisco Unified Communication Manager 6.X, and Cisco Unified Communication Manager Express

- Designing the proper dial plan

- Issues that impact E911 requirements

- Securing the voice network components

Who Should Attend

- Network architects who design converged networks

- System engineers who design customer and organization solutions

- Network engineers who wish to understand the high-level design process

This course includes the following modules:

Cisco Unified Communications Architecture Overview

• Cisco Unified Communications Features
• Cisco Unified Messaging Components
• Mobility and Presence Overview
• Conferencing Products Overview
• Contact Center Overview
• Management Tools
• Cisco Unified Communications Security

Designing the LAN for Cisco Unified Communications Call Control

• Explaining Campus Evolution and Cisco Unified Communications
• Connecting IP Phones
• Designing High Availability at the Data Link and Network Layers
• Reviewing LAN QoS for Cisco Unified Communications
• Designing the LAN Access Layer for Cisco Unified Communications
• Designing the LAN Distribution Layer for Cisco Unified Communications
• Designing the LAN Core Layer for Cisco Unified Communications

Basic Administration

• Provisioning Bandwidth
• Designing WAN QoS for Cisco Unified Communications

Designing Cisco Unified Communications Call Control

• Sizing and Selecting Voice Gateways
• Designing Media Resources
• Sizing and Positioning Cisco Unified Communications Call Control
• Designing the Dial Plan
• Designing Emergency Services
• Designing a Secure Cisco Unified Communications Solution