Outlook 2010 Level 2

Prerequisites:

Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Before attending this course, it is recommended that delegates attend the Outlook 2001 Level 1 course or possess equivalent knowledge.

Course Description:

You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items. This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

On completion of this course, delegates will be able to:

• Customize message settings
• Organize and locate Outlook messages
• Set calendar options
• Track activities using the Journal
• Assign and track tasks
• Share folder information
• Customize the Outlook environment

This course includes the following modules:

Customizing Message Options

• Modify Message Settings
• Modify Delivery Options
• Change the Message Format
• Set the Out of the Office Notification
• Create a Contact Group
• Insert a Hyperlink
• Create Quick Steps

Organizing and Locating Messages

• Sort Messages Using Multiple Criteria
• Find Messages Using Instant Search
• Find Messages Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email

Setting Calendar Options

• Set Workdays and Time
• Display an Additional Time Zone
• Set Availability Options
• Create Calendar Groups
• Manage Automatic Meeting Responses

Tracking Activities Using the Journal

• Record a Journal Entry Automatically
• Record a Journal Entry Manually
• Modify a Journal Entry

Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Sharing Folder Information

• Specify Folder Permissions
• Access Another Users Folder
• Send Calendar Information in an Email Message
• Delegate Folder Access to Users

Customizing the Outlook Environment

• Customize the Ribbon and Quick Access Toolbar
• Customize the To-Do Bar
• Create a Folder Home Page