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Designed as a five day intensive workshop the course will cover all the relevant aspects of the Contact Center Manager system. Students will install and configure a Contact Centre Manager Server as well as the Administration Manager.
The Target audience for this session are technicians who will be installing and maintaining Contact Centre solutions.
This course replaces the need to attend the following Nortel courses: 3008c
By the end of the training you will be able to :
Certification:
Following this course will prepare you…
Designed as a five day intensive workshop the course will cover all the relevant aspects of the Contact Center Manager system. Students will install and configure a Contact Centre Manager Server as well as the Administration Manager.
The Target audience for this session are technicians who will be installing and maintaining Contact Centre solutions.
This course replaces the need to attend the following Nortel courses: 3008c
By the end of the training you will be able to :
Certification:
Following this course will prepare you for the following exams related to the NCSS Contact Centre Manager Rls 6.0 Installation & Maintenance .
Contact Centre Manager Rls 6.0 Installation & Maintenance 920-164
Nortel Contact Center rls 6
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