Mitel Networks 3300 System Administration Course

Prerequisites:

Familiarity of a Windows environment would be beneficial

Course Description:

This is a hands-on entry level course, suitable for those who need to manage the MN3300 on a day-to-day basis and be responsible for Corporate changes to the telephone system. On completion of the Mitel Networks 3300 System Administration course you will be able to use a web browser interface on your LAN to manage the telephone system.

This course can be taken as a 1 day Basic Administrator or 2 day Expert Administrator course. If taken in conjunction with Enterprise Manager training, we recommend 1 day Enterprise/ Ops Manager followed by 1 day 3300 training.

This course includes the following modules:

Course Topics

• Change the date and time displayed on devices connected to the Mitel Networks 3300 ICP
• Add, modify and delete entries in the Telephone Directory
• Manage Hunt Groups and Pick-up Groups
• Add new extensions (including IP devices)
• Manage the Embedded Voicemail
• Set up and change Class of Service definitions
• Manage Personal Speed Calls
• Add, modify, and delete System Speed Calls
• Perform Multiline set programming for Manager/Secretary
• Work with Feature Access codes