Managing IBM Lotus Domino 7 Servers and Users

Prerequisites:

The prerequisites for this course include completion of the following IBM Lotus Domino 7 courses or equivalent knowledge, skills, and experience:

(Required) IBM Lotus Domino 7 System Administration Operating Fundamentals
(Recommended) Building the IBM Lotus Domino 7 Infrastructure

Course Description:

Students will perform standard server maintenance and troubleshooting tasks. Students will also register and maintain Notes and non-Notes users.

The target audience for this course is system administrators new to Domino who are responsible for:

- Monitoring and maintaining an existing Lotus Domino 7 infrastructure.
- Managing Notes and non-Notes users in a Domino domain.

This course includes the following modules:

Managing Users

• Moving a user's mail file
• Changing a user's name
• Acting on name change requests
• Changing a user's location in the hierarchy
• Extending a Notes ID
• Deleting users
• Setting up roaming users
• Enabling or disabling roaming user upgrade status

Managing Groups

• Changing a user's group membership
• Managing groups
• Renaming groups
• Deleting groups

Managing Non-Notes and Notes Clients

• Setting up browser clients
• Configuring Smart Upgrade
• Enabling Smart Upgrade tracking

Managing Servers

• Using the server console window
• Defining a backup process
• Enabling Transaction logging
• Analyzing activity data
• Automating server tasks

Updating Servers

• Searching for server references in a domain
• Setting up authentication with other Domino organizations
• Changing server access
• Decommissioning a server
• Recertifying a server ID
• Changing administrator access

Setting Up Server Monitoring

• Identifying mechanisms for collecting server information
• Starting the Statistic Collector task
• Creating event generators
• Creating event handlers
• Choosing a notification method in an event handler
• Creating probes
• Enabling agent logging

Using Domino Domain Monitoring

• Creating and configuring Domino Domain Monitoring probes
• Using Domino Domain Monitoring

Monitoring Server Performance

• Viewing Domino Domain Monitor events
• Viewing real time statistics
• Viewing statistics with Server Monitor
• Using the Domino Web Administrator
• Using the Domino Console

Resolving Server Problems

• Solving authentication and authorization issues
• Troubleshooting replication problems
• Troubleshooting connection problems
• Solving agent manager issues
• Recovering from a server crash
• Configuring Automatic Diagnostic Collection and the Fault Analyzer

Resolving User Problems

• Troubleshooting workstation problems
• Recovering from a workstation crash
• Troubleshooting database issues
• Troubleshooting connection problems
• Tracking user mail messages