ILM - First Line Management - Introduction to Leadership

Course Description:

Team leading skills are an essential part of today's management portfolio. If you want to achieve your targets and key objectives, the likelihood is that you will have to lead a group of individuals in a task.

This course is aimed at helping managers achieve greater results through developing high performance teams.

Anyone who is new to the role of leading a team or wants to develop their existing skills in this area will benefit from attending this course.

Delegates will learn how to:

• Define the roles of leader and manager
• Identify your preference in action centred leadership
• Recognise how people at work are treated is a reflection of values
• Recognise how teams evolve and be able to assess your team's evolutionary position
• Investigate an approach to determine the most effective style of influencing
• Describe how people may be motivated by different factors in the workplace
• Manage conflict constructively
• Describe how delegation is a key leadership asset
• Review the advantages and risks of giving and receiving feedback

This course includes the following modules:

Course Outline

• Establish personal objectives for the course
• What is the role of a manager and leader?
• The greatest leaders of all time
• Basic principles of management
• Completion and analysis of a personal leadership skills profile
• Applying action centred leadership
• Team values
• Characteristics of an effective team
• Helpful and hindering team member behaviours
• The four stage model of team development
• The theory and application of situational leadership
• The importance of goal setting
• What causes motivation and de-motivation in the workplace?
• Building motivation in your team
• The delegation process
• Giving and receiving feedback
• Conflict handling completion and analysis of your personal conflict handling modes profile.
• Participation in and analysis of, experiential learning activities.
• Completion of a personal action plan.