CVOICE8: Implementing Cisco Voice Communications and QoS v8.0

Prerequisites:

Delegates are required to meet the following prerequisites:

* Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
* Ability to configure and operate Cisco IOS routers in an IP environment at CCNA Level ICND1 and ICND2 or CCNABCis Recommended
* Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice Level ICOMM is Recommended

Course Description:

This course will provide delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class.

On completion of this course, you will be able to:

• Explain what a voice gateway is, how it works, and describe its usage, components, and features
• Describe the characteristics and configuration elements of VoIP call legs
• Describe how to implement IP phones using Cisco Unified Communications Manager Express
• Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
• Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
• Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network.

This course includes the following modules:

Introduction to Voice Gateways

• Understanding Cisco Unified Communications Networks and the Role of Gateways
• Examining Gateway Call Routing and Call Legs
• Configuring Gateway Voice Ports
• Understanding DSP Functionality, Codecs, and Codec Complexity

VoIP Call Legs

• Examining VoIP Call Leg Characteristics and VoIP Media Transmission
• Explaining H.323 Signaling Protocol
• Explaining SIP Signaling Protocol
• Explaining MGCP Signaling Protocol
• Describing Requirements for VoIP Call Legs
• Configuring VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation

• Introducing Cisco Unified Communications Manager Express
• Examining Cisco Unified Communications Manager Express Endpoint Requirements
• Configuring Cisco Unified Communications Manager Express Endpoints

Dial Plan Implementation

• Introducing Call Routing
• Understanding Dial Plans
• Describing Digit Manipulation
• Configuring Path Selection
• Configuring Calling Privileges

Gatekeeper and Cisco Unified Border Element Implementation

• Understanding Gatekeepers
• Examining Cisco Unified Border Element

Quality of Service

• Introducing QoS
• Understanding QoS Mechanisms and Models
• Explaining Classification, Marking, and Link Efficiency Mechanisms
• Managing Congestion and Rate Limiting
• Understanding Cisco AutoQoS

Labs

• Lab 1-1: Configuring Voice Ports
• Lab 1-2: Configuring DSPs
• Lab 2-1: Configuring VoIP Call Legs
• Lab 3-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
• Lab 4-1: Implementing Digit Manipulation
• Lab 4-2: Implementing Path Selection
• Lab 4-3: Implementing Calling Privileges
• Lab 5-1: Implementing Gatekeepers
• Lab 5-2: Implementing Cisco Unified Border Element
• Lab 6-1: Implementing QoS Using AutoQoS and Manual Configuration