Executive Secretaries and Personal Assistants' Programme

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Provider: Logo London Corporate Training

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Overview

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Schedule:
During the day
Run time:
2 weeks
Location type:
Open
Institute syndicate(s):

price, completion, moment, maximum participants, and starting dateplaces are unknown for this course.

  • This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.

Course objectives

  • To examine the evolving role of the modern secretary
  • To carry out your duties more efficiently and effectively
  • To update and raise stands of office management
  • To align personal performance to organisational vision and success
  • To develop interpersonal skills and manage excellent teams
  • To enhance career opportunities and promotion capabilities

Course content

Office organisation

  • Practical solution focused management skills
  • How to s…

Read the complete description

Description

  • This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.

Course objectives

  • To examine the evolving role of the modern secretary
  • To carry out your duties more efficiently and effectively
  • To update and raise stands of office management
  • To align personal performance to organisational vision and success
  • To develop interpersonal skills and manage excellent teams
  • To enhance career opportunities and promotion capabilities

Course content

Office organisation

  • Practical solution focused management skills
  • How to support good workflow in the office for employee productivity
  • How to manage the day-to-day running of the office
  • Dealing with suppliers and developing good buying relationships

Arranging meetings and taking minutes

  • Best practice for handling meetings
  • The role of teams and teambuilding
  • Taking accurate minutes and following up
  • Arranging the environment for best meeting atmosphere

Event management

  • Planning, arranging and monitoring events
  • Coordination and facilitation skills
  • How to manage different suppliers to deliver a successful event
  • Managing on time and on budget

Verbal communication skills

  • How to communicate clearly and concisely
  • How to express ideas and core objectives to diverse audiences
  • Communicating with a confident voice

Written communication skills

  • Report writing, structure, theme, and executive summary
  • Aiming reports to different stakeholders
  • Email communication best practice
  • Letter writing skills

Team-working

  • Creating winning teams, key roles and team dynamic
  • How to motivate staff and ensure results
  • How to create interventions for team conflicts and problems
  • The pitfalls of underperforming teams and how realign them

Time and stress management

  • Emotional intelligence vs. Intelligence Quotient (IQ)
  • The psychology of wellbeing and performance
  • How to deal with pressure and stress in the workplace
  • How to encourage high performance without creating stress

Presentation skills

  • Delivering professional and memorable presentations
  • How to write a speech for conferences and events
  • Proven public speaking tips and techniques for charismatic presentations
  • Managing nerves and overcoming fear of public speaking

Travel management

  • Making travel arrangements (i.e. arranging flights, accommodation, visas)
  • Managing timelines and preparing contingencies
  • Negotiation with suppliers and getting the best quotes
  • Researching the best routes for a journey both locally and internationally

Reviews

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Logo Pitman Training London & Manchester

Our Executive PA courses in London’s Holborn and Notting Hill, and Central Manchester are designed to give you the practical PA skills that employers are looking for. Enjoy flexible PA training that allows you to study when you like and at your own pace, and gain a nationally recognised qualification at the end of your course.

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