Executive Office Skills (Level 2)
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Executive Office Skills Level 2
Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…
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- Price completeness: This price is complete, there are no hidden additional costs.
Appointment Setting Skills In House Sales Training Course
In House Course Overview This in house sales course will take delegates through the entire process of setting face to face sales appointmen…
Customer Relations
This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Executive Office Skills
This course has been specifically designed for senior office staff who wish to be able to manage office operations effectively and supervis…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Customer Relations
Customer Relations The objectives of the course are to understand the need for customer care skills, identify strengths and weaknesses in y…
Executive Office Skills
Executive Office Skills Level 2 The Programme The Executive Office Skills programme is designed for people who wish to gain an understandin…
Customer Service on The Telephone (Skills Course)
The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better custom…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Customer Care - from Agony to Ecstacy
Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
Customer Relations
Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
Customer Care
Course Description Being able to provide a great customer care service can be the difference between gaining and keeping a customer and los…