Customer Service on The Telephone
Unfortunately Learning At Home's trainings are no longer available on Springest
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
City & Guilds NVQ Level 4 Customer Service Diploma (QCF) (109).
Study Options Available Home learning or study, distance learning, flexible study, supported study and professional workplace learning avai…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Customer Service on The Telephone (Skills Course)
The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better custom…
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- Price completeness: This price is complete, there are no hidden additional costs.
Customer Relations
Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …
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- Price completeness: There could be additional costs like study material or lunch costs.
Telephone Skills And Customer Service
Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…
Telephone Techniques
While telephone enquiries provide sales opportunities, one bad experience with someone on the phone may be enough reason for a customer - e…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: ex VAT
Winning Telephone Sales
Selling using the telephone presents a number of challenges and situations that requires a high degree of skill to overcome effectively. Th…
Telephone Techniques Training Course
A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Sk…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Customer Relations
This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Telephone Skills Diploma
√ Overview: Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.