Fast Track : Administering and Deploying Cisco Unified Contact Center Enterprise [UCCEFT]

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Reporting Cisco Contact Center Enterprise [CCER]

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OVERVIEW The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (C…

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CUCCXD: Unified Contact Center Express and Unified IP IVR Deployment

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Prerequisites:Internetworking Fundamentals Basic IP Telephony Concepts Cisco CallManager Deployment Cisco IP Phones, Softphones Contact Cen…

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Understanding Cisco Contact Center Enterprise Foundations [CCEF]

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OVERVIEW The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact C…

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Contact Center Enterprise Fundamentals and Administration [CCEFA]

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OVERVIEW This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your…

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Implementing Cisco Contact Center Enterprise [CCEI]

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OVERVIEW The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Conta…

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Administering Advanced Cisco Contact Center Enterprise [CCEAA]

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OVERVIEW The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks…

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CAPPS Integrating Cisco Unified Communications Applications v8.0

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The primary audience for this course is Network Administrators and Network Engineers or CCNP Voice candidates. After you complete this cour…

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Contact Center Enterprise Advanced Administration and Reporting [CCEAAR]

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OVERVIEW This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Cent…

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CIPT1V8 Implementing Cisco Unified Communications Manager Part 1 v8.0

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The primary audience for this course is Network Administrators, Network Engineers and CCNP Voice candidates. Describe Cisco Unified Communi…

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Cisco Data Center Unified Computing Implementation

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Prerequisites:Attendees should meet the following prerequisites: * Valid Cisco CCNA * Expertise with Cisco Nexus switches (DCNI-2 recommend…