Database Configuration and Management for Meridian Systems

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Implementing the Cisco Application control engine appliance

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Prerequisites:Delegates are required to meet the following prerequisites:No formal prerequisites exist for the ACCM course. However delegat…

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Customer Service Training Course

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This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…

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BTEC Award in Customer Service

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Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…

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Customer Service (Videos): Getting to Know Your Customers

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In order to have a successful service strategy, you need to get to know your customers well. You need to know who they are and what they ne…

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Sales Support

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Pre- and post-sales customer contact skills1 Day - On Request Your customers are most strongly influenced by the people they meet from your…

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Level 2 Customer Service NVQ

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This course consists of the following:7 units, 2 are mandatory: Prepare yourself to deliver good customer service Provide customer service …

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Customer Service (Videos): Building Customer Loyalty

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Customers expect and even demand excellent customer service. In exchange, they will give you their undying customer loyalty. This program w…

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Cisco Data Center Unified Computing Implementation

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Prerequisites:Attendees should meet the following prerequisites: * Valid Cisco CCNA * Expertise with Cisco Nexus switches (DCNI-2 recommend…

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Level 3 Customer Service NVQ

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This course consists of the following: 8 units, 2 are mandatory: Understand customer service to improve service delivery Know the rules to …

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Sage Award in Computerised Accounting - Level 1

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Business, Retail & Accounting What does the course include? This course is for people who would like to learn Sage Line 50 Accounting. The …