Managing Offshore Projects in India

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Managing Offshore Projects in India

Communicaid
Logo Communicaid

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Communicaid offers their products as a default in the following regions: London

Description

Recent years have seen explosive growth in the offshoring and outsourcing of services to locations throughout India. . Whether it be customer service, technical support, sales or back office support, organisations across all industries are actively exploring how offshore projects can benefit them and their customers.

While offshore projects can deliver significant financial savings, business efficiency and improved customer satisfaction are not always guaranteed. 'Managing Offshore Projects in India' will provide you with a greater understanding of the challenges facing human resources and home country managers. It will provide the knowledge you need to effectively manage human capital duri…

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Recent years have seen explosive growth in the offshoring and outsourcing of services to locations throughout India. . Whether it be customer service, technical support, sales or back office support, organisations across all industries are actively exploring how offshore projects can benefit them and their customers.

While offshore projects can deliver significant financial savings, business efficiency and improved customer satisfaction are not always guaranteed. 'Managing Offshore Projects in India' will provide you with a greater understanding of the challenges facing human resources and home country managers. It will provide the knowledge you need to effectively manage human capital during the offshoring process from initiation and transition through to management and expansion – including how to get the most from staff on the ground in India.

Benefits

This programme provides you with:

  • The knowledge to make informed decisions when setting up offshore operations
  • A greater understanding of the challenges and possible solutions of offshore projects
  • Awareness of the Indian cultural influences and motivators when managing offshore operations
  • An ability to manage both home and Indian personnel more sensitively

Who should attend?

  • Senior management investigating your organisation's offshore potential
  • Transition teams managing the initial transfer of knowledge and skills
  • Project teams working remotely with offshore operations
  • Managers working on the ground in India

Programme Content

  • The right location? The best supplier?
  • Building relationships in India
  • An overview of Indian cultural drivers affecting work and communication styles
  • Linguistic and cultural challenges facing offshore staff
  • Perceptions and expectations of management styles in India
  • Coping with challenges of virtual communication
  • Change management for staff at home

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.