Customer service excellence
Unfortunately Cegos's trainings are no longer available on Springest
Level 2 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…
Customer Care - from Agony to Ecstacy
Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
Level 3 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Demonstrate understanding of customer service Demonst…
Effective Communication
Course overview Who is it for? Ideal for anyone looking to enhance their interpersonal relationships and effectiveness to present a clear a…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Answering The Telephone
Turning good morning into good business1 Day - Non Residential Callers judge the professionalism of your organisation from their first cont…
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- Price completeness: This price is complete, there are no hidden additional costs.
Business Writing
Overview The documents, reports and emails we produce are an important part of our image, both as an individual and as an organisation. Pre…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 980 exc. VAT
BSc (Hons)/Graduate Diploma in Community Specialist Practice (General Practice Nursing)
You will specialise in your chosen area of district nursing, general practice nursing or children’s community nursing by undertaking both g…
Delivering Customer Service Excellence
In the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
Positive Customer Care
The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Level 2 NVQ - Customer Service
Programme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: There maybe funding available for this programme. Please contact us directly for details.