Customer service excellence

Unfortunately Cegos's trainings are no longer available on Springest

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Level 2 Customer Service in Catering & Hospitality NVQ

Logo New College Nottingham
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This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…

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Customer Care - from Agony to Ecstacy

Logo GBC Learning & Development
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Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…

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Level 3 Customer Service in Catering & Hospitality NVQ

Logo New College Nottingham
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This course consists of the following:Mandatory Units - Customer Service Foundations: Demonstrate understanding of customer service Demonst…

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Effective Communication

Logo Reed Learning
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Course overview Who is it for? Ideal for anyone looking to enhance their interpersonal relationships and effectiveness to present a clear a…

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Answering The Telephone

Logo Spearhead Training Ltd
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Turning good morning into good business1 Day - Non Residential Callers judge the professionalism of your organisation from their first cont…

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Business Writing

Logo Aikona
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Overview The documents, reports and emails we produce are an important part of our image, both as an individual and as an organisation. Pre…

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BSc (Hons)/Graduate Diploma in Community Specialist Practice (General Practice Nursing)

Logo Glyndŵr University
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You will specialise in your chosen area of district nursing, general practice nursing or children’s community nursing by undertaking both g…

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Delivering Customer Service Excellence

Logo Capita Learning & Development
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In the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…

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Positive Customer Care

Logo Elearn UK
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The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …

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Level 2 NVQ - Customer Service

Logo Business Impact UK Ltd
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Programme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…